Abdulaziz Alburaihi, Head of Customer Care Section

Abdulaziz Alburaihi

Head of Customer Care Section

King Fahad Medical City

Lieu
Arabie Saoudite
Éducation
Baccalauréat, Business Administration
Expérience
9 years, 10 Mois

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Expériences professionnelles

Total des années d'expérience :9 years, 10 Mois

Head of Customer Care Section à King Fahad Medical City
  • Arabie Saoudite - Riyad
  • Je travaille ici depuis septembre 2018
HR Administrator à King Fahad Medical City
  • Arabie Saoudite - Riyad
  • novembre 2017 à décembre 2018
Senior Tenants Relations Specialist à Hamat Property Co.
  • Arabie Saoudite - Riyad
  • avril 2017 à novembre 2017

• Follow-up tenants' problems and complaints.
• Follow up the shop designs and their conformity to specifications.
• Assist tanants for any request or comment and regulary check shops cleanliness situation.
• Ensure that tenants has signed any pending contract or appendix.
• Follow-up permits related to interior or structural design for shops.
• Follow-up with social media responsible regarding discounts.

HR Specialist à Asala Holding Co.
  • Arabie Saoudite - Riyad
  • avril 2015 à avril 2017

• Mainly responsible for assisting the HR Manager and HR department of the organization.
• Handle all the daily operations of the HR department like: preparing reports, providing them to the HR Manager, all clerical work, etc.
• Arranging training programs for the employees.
• Keeping records of the employees and providing them to the finance department.
• Attending meetings with the HR Manager.
• Scheduling meetings and appointments.
• Maintained good communication with the employees
• Responsible for maintaining the database of applicant tracking system
• Perform tasks of processing all paperwork from candidates to generate offers for the positions.
• Handle responsibilities of posting job openings onto the applicant tracking system database and other websites.
• Responsible for reviewing resumes to identify qualified applicants correspond with candidates and newly hired employees via email and phone to insure proper submission of documents.
• Maintain statistics for advertisements, websites, applicants and phone calls.
• Maintain the file of resumes.
• Assist candidates with the application processes and questions.
• Manage and collate job applications and responses to all applicants within a timely manner.
• Arrange interviews, phone or through the Internet.
• Maintain the Recruitment Status Report.

CUSTOMER SERVICES à Banque Saudi Fransi
  • Arabie Saoudite - Riyad
  • novembre 2010 à juillet 2011

• Responsible for opening new account for the clients with timely manner.
• Responsible for preparing documentation for customer for issuing a Credit Card, Debit Cards.
• Inform client about saving and Investment schemes.

Éducation

Baccalauréat, Business Administration
  • à King Faisal University
  • octobre 2020

In going

Diplôme, Human Resources
  • à King Saud University
  • janvier 2015

Riyadh Community College

Specialties & Skills

Human Resources
Customer Service
Public Relations
Marketing
Strong follow-up skills
Hunter’s mentality
Negotiation
Consultative in nature
Big-picture thinking
Communication Skill
Leadership Skill
Ability to cultivate and build relationships

Langues

Arabe
Expert
Anglais
Moyen

Formation et Diplômes

Saving & Investment (Formation)
Institut de formation:
Allianz Saudi Fransi Cooperative Insurance Co
Date de la formation:
February 2011
Durée:
24 heures
English Language (Formation)
Institut de formation:
Al-Mujaz Co.
Date de la formation:
July 2010
Durée:
490 heures
Basic Banking (Formation)
Institut de formation:
BANQUE SAUDI FRANSI
Date de la formation:
February 2011
Durée:
96 heures
English Language (Formation)
Institut de formation:
Crest School of English
Date de la formation:
November 2009
Durée:
600 heures

Loisirs

  • Football
  • Swimming
  • Basketball