Project Manager
STAR SERVICES
Total years of experience :19 years, 1 Months
Handling a team of Consultants catering to Oil & Gas, Engineering, Construction, Banking & Finance, IT, Telecom, Retail, Hospitality, Education & Government Sectors & experienced for Al Rowad IT Co., Tamdeed, Etisalat Telecom, Emirates Steel, ADNOC, ZADCO, Takreer, Gasco etc.
Recruitment of all levels of candidates (Fresher’s, Developers, Tech Leads, Project Leads, Project Managers, Global Sales Heads, Practice Directors, Business Development Managers, Delivery Lead/Head, etc) including Emirati’s - UAE Nationals.
Determine training needs, implement training procedures, prepare training manuals and conduct training as well as ensuring training effectiveness by consistently creating pre-post assessment tools.
Support the recruitment and headcount planning processes and design sourcing strategy according to the requisite needs.
Promote the firm’s strategy of direct hiring through use of online sites, data mining and promoting vacancies through other appropriate channels e.g. social networking sites/events.
Responsible for all aspects of employee relations, including hiring, terminations, disciplinary actions, investigations and proper documentation to ensure consistent policies were enforced among labour force.
Provide current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits.
Develop strong relationships with hiring partners.
Develop external networks; represent company at education and business school careers events or job fairs.
Liaise with PRO Manager regarding updates on Residency Visas, cancellation of visas and any visa changes.
Responsible for all immigration activities / Mobilization and Demobilization activities.
Coordinating with various vendor’s / agents in India, Philippines and other parts of the World for timely mobilization of staff / Workers.
Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
Actively participate in internal networking & system activities.
Team : ISO-Network Operation Management Control
Job Profile: -
Providing technical support to Field Staff for commissioning & troubleshooting the services as per the quality standard of Estisalat & Vendors.
Fault handling, Configuration, Implementation/Provisioning, Up/Down gradation, Re-Routing of 2 MB LINKS PRI/2G/LL (E1); 3G FEth /IPVPN; LTE Backhaul.
Responsibility to check and report the System alarms in NMS on daily basis to ensure the availability and timely rectification of any fault.
Migration of ADSL & DEL services from Copper to GPON technology.
Configuration & troubleshooting of E-Life (dual/triple play), DEL, PABX, ADSL, IPTV ( E-Vision) services on Huawei NMS, Zhone NMS, Alcatel, Ericsson AXE and Fetex switches.
Time to time software upgradation of ONT & OLT with the co-ordination of vendors.
Provisioning, configuring and troubleshooting on Huawei & Zhone devices OT928, OT925, OT550, HG851, HG851a, HG8240, Zhone 2511, Zhone 2424, Zhone 2520.
Provisioning & maintaining of subscriber services like BRI, and PRI in coordination with other sections.
Handling of EIS (Engineering Information System), CBCM (Corporate Billing & Customer Management) & PMS (Provisioning Management System) software for records updating, service, fault management & automation.
Team : ISO- Network Traffic Operation Control
Job Profile: -
Experienced in Traffic Operation Control Section Abu Dhabi for the establishment of 2Mbps circuits for Etisalat network expansion requirements in coordination with Traffic Management Centre, TNM, NGN and Radio Section for Abu Dhabi region.
Arrangement of IPVPN, ILL circuits through Dark Fiber (Media converter) and GPON in coordination with Core data, ISO-GPON, Traffic Management Centre, TNM, Routing and Records and Planning department.
Alarm Monitoring, rectification of UMG8900 and Softswitch(Soft X 3000).
Provision of PRI, IPVPN, Lease Line and Internet Leased Line service to the corporate customers through Radio/ Fiber systems throughout the Abu Dhabi region.
Coordination with Transport Management Centre, Transport Network Management, Core Data, Access Network for the expansion and commissioning of Inter Etisalat circuits.
Inspecting new / existing Telecom systems for verifying the installation / functioning of equipment as per Quality Standards mentioned in SOP.
Shifting of Customer telecom services from Legacy Network to FTTH (GPON).
Giving System Support to Area Office through FIS (Freight Information System).
Involved in analyzing and reviewing data to design one uniform format for Customer Contract.
Keeping the check on the productivity of every team member and ensuring its work completion before / within the agreed TAT.
Communicating with the Area Team for resolving Rate Issues.
Preparing Incident reports, Network diagrams and documentation of all the work for ISO certification and future reference purposes.
Doing courtesy calls to client locations and taking proactive and preventive actions to avoid any future issues.
Interaction and coordination with Area Team for resolving Rate Issues.
Generating outage and network availability reports.
Troubleshooting various hardware and network problems.
Installation of Network/Local computers & printers.
Installation & troubleshooting of all kind of applications used.
Analyzing the status of Project & Maintaining Dispatch Schedule using Applications.
Planning & Optimizing function
MBA (INFORMATION SYSTEMS) FROM SIKKIM MANIPAL UNIVERSITY
DIPLOMA IN COMPUTER APPLICATIONS
