Receptionist
Emirates Golf Club - Dubai Golf
Total years of experience :2 years, 8 Months
*Greeting visitors
*Managing security and telecommunications systems
*Handling queries and complaints via phone, email and direct inquires
*Transferring calls as necessary to concern departments
*Taking the messages and ensuring that they are passed to the appropriate department in time
*Receiving, sorting, distributing and dispatching daily mail
*Preparing golf vouchers
*Handling transcription, printing, and photocopying
*Making payments like membership fees, golf booking fees, voucher fees and event payments.
*Briefing about the restaurants and courses to the customer through call or face to face
*Handling lost and found items from all over the club and encoding it in the system
*Handling travel arrangements
*Coordinating internal and external events
*Managing inventory such as stationery items
*Maintaining safety and hygiene standards of the reception area
*Advise applicants regarding eligibility for a variety of Study Abroad programs.
*Guide students in selecting an appropriate study abroad program consistent with academic requirements and
objectives and plan of study.
*Stay updated about the various study abroad programs offered by universities and use the knowledge in helping
students.
*Counseling students on work-study and other financial related queries.
*Educate and counsel students and parents concerning budget cost of education, applications, eligibility and living
expenses.
*Advised students on course selection, progress toward graduation and career decision.
*Used CRM software to track and update each students profiles
*Handled the role of class teacher
*Maintaining discipline through class
Music and movements.
*Teaching phonetics.
*Supervised students and enforced discipline.
*English conversation and worksheets.
*Conducted activity classes and workshops.
*Addressed behavioural and learning issues with parents and daycare management.
*Planning of creative activities on special days.
*Organizing skits and other interactive sessions.
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