Aleksandra Hadrik, Communication and Logistics Associate

Aleksandra Hadrik

Communication and Logistics Associate

Modulor LTD

البلد
صربيا
التعليم
ماجستير, National security
الخبرات
12 years, 11 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :12 years, 11 أشهر

Communication and Logistics Associate في Modulor LTD
  • صربيا - Belgrade
  • أشغل هذه الوظيفة منذ نوفمبر 2020

Performing daily communication with operational associates, foreign and local; Keeping records of labor costs and personal responsibilities; Taking care of labor productivity and development of their professional competencies; Monitoring the achievement of work performance and proposes measures for stimulation; Checking hygiene in accommodation, food quality, cleanliness of work clothes; Taking care of the motivation of the workforce and solving challenges. Publishing job advertisements and negotiating working conditions with candidates; Preparing development plans; Keeping records of workers' skills; Modulor LTD (Belgrade, Serbia)

HR Officer في Marriott International
  • قطر - الدوحة
  • نوفمبر 2019 إلى أبريل 2020

November 2019 - April 2020
HR Officer

HR Officer • Supporting the development and implementation of HR initiatives and systems and looking after the health, safety and welfare of all employees. My role is preparing and executing on boarding, welcoming new joiners, guiding them through new joining formalities, creating and maintaining employee file and records according to policy and legal requirements, for the employees of the St. Regis and all (3) Al Gassar Restaurants. I am in charge of the flight bookings for all the employees, regardless of the travel purpose. Ad hoc responsibilities: providing full administrative support to the HR team, including recruitment and payroll with supervision. • Marriott International, The St. Regis Doha Hotel (Doha, Qatar)

Executive Secretary في FTI Touristik GmbH
  • عمان - صلالة
  • أكتوبر 2018 إلى أكتوبر 2019

October 2018 - October 2019
Executive Secretary

Providing full executive assistance and administrative support to the General
Manager.
Ad hoc responsibilities: In charge of Social Media Marketing and SMS campaigns,
Performing duties of Quality Control Officer and Manger on Duty, Supervision of Recreation & Spa and extended support to all departments.

FTI Touristik GmbH, Kairaba Mirbat Resort (Oman)

Executive Assistant في Mirbat Marriott Resort
  • عمان - صلالة
  • يناير 2018 إلى سبتمبر 2018

• Enter, retrieve and update récords, files, information contained in computer databases.
• Prepare meeting minutes, letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
• Handle incoming and outgoing mail, including date stamping and distributing incoming mail.
• Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities.
• Follow all company policies and procedures, ensure that uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals.

Project Assistant في Municipality of Stara Pazova
  • صربيا
  • يناير 2011 إلى يناير 2018

• Taking part in projects of Youth Office and local Municipality, GSM Turkey, Genctur, as well as in projects of Young researchers of Serbia and Vojvodina Environmental Movement;
• Participating in international work camps in Serbia and Turkey;
• Assisting in creating of important strategic and action document for young people of Serbian local community; taking initiative in planning and organizing educational, informative and entertaining workshops for young people and children;
• Organizing and leading an Arabic language workshop.

Receptionist, hostess في Hotel Vojvodina
  • صربيا
  • ديسمبر 2016 إلى يوليو 2017

• Performing duties of Hostess/Receptionist in charge of both Front Office and F&B area;
• Welcoming and directing visitors, taking them to their table/escorting them to their rooms and keeping track of which rooms/tables are cleaned and available;
• Answering, forwarding and screening phone calls; taking reservations over the phone and email, business correspondence with legal subjects;
• Keeping the reception area clean and tidy at all times, complying with the FO rules and regulations, always adhering to the established standards;
• Upon request, monitoring logbook and issuing visitor badges; pre-entrance check during events/celebrations (especially for VIP);
• Maintaining and enhancing relationships with the existing and potential guests, sending newsletters, “thank you” cards and questionnaires via phone, mail or by post service;
• Providing additional information on hotel’s facilities and surroundings, city’s most important touristic points, possible excursions etc.

Administration Officer في Dluks sistem 2015 DOO
  • صربيا
  • سبتمبر 2016 إلى ديسمبر 2016

• Performing duties of Administrator, Secretary and Storekeeper within company;
• Screening and fielding telephone calls, receiving and directing visitors;
• Filing and data entry; creating spreadsheets and presentations;
• Maintaining records of orders and inventory, preparing reports and financial data for the management;
• Office support activities for multiple supervisors;
• Maintaining good customer relations, acting as negotiator on various import-export issues;
• Managing, supervising, ordering, receiving, storing, accounting, distributing, shipping, and issuing equipment, materials and supplies.

Assistant Security/Safety Manager في Security Consulting Agency
  • صربيا
  • يونيو 2015 إلى سبتمبر 2016

• Providing assistance to security consulting manager.
• Participating in every project relating security and safety at work
• Monitoring the security operations of organizations and companies that hired us, helping them with implementing health and safety policies, regulations, rules, and norms and making sure that the environment in their organization is safe for employers and visitors.
• Attend meetings assisting in planning and coordinating security operations, creating reports for management on security status

الخلفية التعليمية

ماجستير, National security
  • في Faculty of law, University of Novi Sad
  • سبتمبر 2017

Major in human trafficking, security of people and objects and terrorist financing

دبلوم عالي, Human resources managment
  • في Faculty of Security studies, University of Belgrade
  • سبتمبر 2016

• Major in human resources • Time management, project and resource planning, communication in organisation, psychological testing and evaluation, organizational research methods, strategic HR management, ethics etc.

Specialties & Skills

Languages
Communication Skills
Multitasking
Time managment
Diplomatic and objective
Trustworthy and discreet
Strong communication & interpersonal skills
Flexible and adaptable
Leadership
Project and resource planning,
Psychological testing and evaluation,
Team player
Discrete and ethical, sensitive to confidential matters
Approachable with ability of effective communication
Goal-oriented
Fire Safety skills
First Aid
Selfmotivated and able to motivate others
Working in international and intercultural contexts
Patient, polite and charismatic
Telephone Skills
Microsoft Office Skills
Professionalism
Supply Management
Verbal Communication
Organizational skills
Calm under pressure
Problem solving
Customer Focus
Communication, Negotiation, Integrity, Discretion, Conflict Resolution, Empathy;
Delegation, Crisis Management, Decision Making, Analytical/Strategic and Creative Thinking;
Self-Motivation, Positive Attitude, Stress Management
Patience, Concentration, Listening, Compassion;
Front Office Management, Accuracy, Business Correspondence, Translating/Editing, Document Management
Presentation skills
• Sales skills: Product Knowledge, Client Relations, Negotiation, Proposals, Persuasiveness
Patience, Attentiveness, Empathy, Clear Communication, Positivity, Continuous (Self) Improvement;
Staffing/Recruiting, Employee Motivation; Talent Management;
Cold Calling, Follow-Up, Client Retention, Customer Satisfaction; Marketing/Advertising

اللغات

العربية
مبتدئ
الانجليزية
متمرّس
الفرنسية
مبتدئ
الايطالية
مبتدئ
الاسبانية
مبتدئ
التركية
مبتدئ
الصربية
اللغة الأم
البوسنية
متمرّس
الكرواتية
متمرّس
السلوفاكية
متوسط

العضويات

Serbian Weightlifing Federation, Club "Jedinstvo" Stara Pazova
  • Weightlifter
  • January 2015

التدريب و الشهادات

Assertive Communication Skills Course (تدريب)
معهد التدريب:
Youth Office of Stara Pazova
تاريخ الدورة:
July 2015
CAE, Cambridge Institute (الشهادة)
تاريخ الدورة:
July 2013
IT English, British council (الشهادة)
تاريخ الدورة:
April 2012
First Aid Training Certificate (تدريب)
معهد التدريب:
Red Cross of Serbia, Red cross of Vojvodina
تاريخ الدورة:
August 2014

الهوايات

  • Refinishing furniture
  • Volunteering
  • Traveling
  • Foreign language learning
  • Creative writing
  • Dancing
  • Weightlifting
    Two bronze medals at National Student Weightlifting Competition, 2016