Alelee Melchor, Store Manager

Alelee Melchor

Store Manager

Ali Abdulwahab Company

Location
Kuwait - Al Kuwait
Education
Diploma, INSTRUMENTATION TECHNOLOGY
Experience
19 years, 2 Months

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Work Experience

Total years of experience :19 years, 2 Months

Store Manager at Ali Abdulwahab Company
  • Kuwait - Al Farawaniyah
  • November 2021 to June 2023

TAF (The Athletes Foot) Avenues, Kuwait Position : Store Manager November 2021-Present Job Nature :
•Responsible for efficient manage store contribution through maximizing every opportunity to drive sales, reduce stock loss and maintain cost controls.
•In charge in delivering the highest level of motivation and development of team members and individual and store compliance with all TAF standards and procedures.

Store Manager at H & M, M.H. Alshaya Company
  • June 2021 to November 2021
Store Manager at H & M, M.H. Alshaya Company
  • October 2020 to May 2021
Store Manager at H & M, M.H. Alshaya Company
  • November 2019 to September 2020
Store Manager at H & M, M.H. Alshaya Company
  • May 2019 to October 2019

Job Nature :
•Responsible to drive the performance of the store through leading the team to deliver an outstanding customer experience and achieve all targets related to customer experience, presentation, brand image, people development, sales, profitability, operational and audit compliance.
•Dealing with customer queries and complaints.
•Overseeing pricing and stock control.

Assistant Store Manager at H & M, M.H. Alshaya Company
  • August 2018 to April 2019

Biggest H & M Store in the World Position : Assistant Store Manager August 2018 - April 2019 Job Nature :
•Responsible of managing, training, coaching and develop employees, driving managers team, securing store routines, protecting assets, follow brand guidelines and managing stocks.
•Acting as Store in Charge in the absence of the Store Manager.

Department Manager at H & M, M.H. Alshaya Company
  • October 2015 to July 2018

Position : Department Manager October 2015 - July 2018 Job Nature :
•Manage and delegate to drive sales through the development of great sales staffs, with excellent department standards on consistent basis.
•Lead and develop team maximizing sales and reduce stock loss through actively working on the shop floor.
•Demonstrating and driving excellent customer service.
•Stock take Champion (controller) for all H& M store in Kuwait.

Department Supervisor at H & M, M.H. Alshaya Company
  • October 2013 to September 2015

Position : Department Supervisor October 2013 - September 2015 Job Nature :
•Lead and develop team maximizing sales and reduce stock loss through actively working on the shop floor.
•Demonstrating and driving excellent customer service.
•Ensure that all sales associates are highly motivated and developed deputize during the absence of the Department Managers.

Sales Associate at H & M, M.H. Alshaya Company
  • November 2011 to October 2013

Job Nature :
•Provide customers with excellent service and an enjoyable shopping experience to maximize sales.
•Ensures displays are attractive and appealing to customers.
•Ensures adequate quantities of stock are available on the shop floor, maintaining standard and garment care.
•Advise customers on the latest trends.
•Cashier at the same time.

Sales Staff at HOL N ONE Donut House Company
  • March 2005 to October 2011

Job Nature :
•Implements customer service protocol of the company
•Monitor the Health and Safety Environment
•Issue Delivery Requisition of stocks if needed
•Submit the Inventory Report on a daily basis

Operation Technician - Final Test Department at ON SEMICONDUCTORS
  • Philippines - Carmona
  • December 2000 to September 2001

Position : Operation Technician - Final Test Department Job Nature :
•Final testing of Microchips assuring its readiness to the market
•Machine troubleshooting and maintenance
•Follows the Quality Management System of the company

Education

Diploma, INSTRUMENTATION TECHNOLOGY
  • at MERALCO FOUNDATION INSTITUTE
  • November 2001

Higher diploma, ELEMENTARY GRADUATE
  • at PLARIDEL NATIONAL SCHOOL
  • June 1997

High school or equivalent, HIGH SCHOOL GRADUATE
  • at NATIONAL HIGH SCHOOL
  • January 1997

Specialties & Skills

Customer Satisfaction
Merchandising
Replenishment
Service Standards
CUSTOMER SERVICE
MICROSOFT EXCEL
REQUISITION
STOCKS (INVENTORY)
MANAGEMENT
QUALITY MANAGEMENT
TROUBLESHOOTING (PROBLEM SOLVING)
CUSTOMER EXPERIENCE

Languages

Filipino
Expert
English
Expert

Training and Certifications

Lead your Game Program (Certificate)

Hobbies

  • Cooking, watching movies