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Alelee Melchor, Store Manager

Alelee Melchor

Store Manager·Ali Abdulwahab Company

Kuwait

Diploma, INSTRUMENTATION TECHNOLOGY

Work experience

Total years of experience: 19 years, 2 months

Store Manager

November 2021 - June 2023

Ali Abdulwahab Company

Al Farawaniyah, Kuwait

November 2021 - June 2023

TAF (The Athletes Foot) Avenues, Kuwait Position : Store Manager November 2021-Present Job Nature :
•Responsible for efficient manage store contribution through maximizing every opportunity to drive sales, reduce stock loss and maintain cost controls.
•In charge in delivering the highest level of motivation and development of team members and individual and store compliance with all TAF standards and procedures.
Company industry:
Sales Outsourcing
Job role:
Management

Store Manager

June 2021 - November 2021

H & M, M.H. Alshaya Company

June 2021 - November 2021

Job role:
Management

Store Manager

October 2020 - May 2021

H & M, M.H. Alshaya Company

October 2020 - May 2021

Job role:
Management

Store Manager

November 2019 - September 2020

H & M, M.H. Alshaya Company

November 2019 - September 2020

Job role:
Management

Store Manager

May 2019 - October 2019

H & M, M.H. Alshaya Company

May 2019 - October 2019

Job Nature :
•Responsible to drive the performance of the store through leading the team to deliver an outstanding customer experience and achieve all targets related to customer experience, presentation, brand image, people development, sales, profitability, operational and audit compliance.
•Dealing with customer queries and complaints.
•Overseeing pricing and stock control.
Job role:
Management

Assistant Store Manager

August 2018 - April 2019

H & M, M.H. Alshaya Company

August 2018 - April 2019

Biggest H & M Store in the World Position : Assistant Store Manager August 2018 - April 2019 Job Nature :
•Responsible of managing, training, coaching and develop employees, driving managers team, securing store routines, protecting assets, follow brand guidelines and managing stocks.
•Acting as Store in Charge in the absence of the Store Manager.
Job role:
Management

Department Manager

October 2015 - July 2018

H & M, M.H. Alshaya Company

October 2015 - July 2018

Position : Department Manager October 2015 - July 2018 Job Nature :
•Manage and delegate to drive sales through the development of great sales staffs, with excellent department standards on consistent basis.
•Lead and develop team maximizing sales and reduce stock loss through actively working on the shop floor.
•Demonstrating and driving excellent customer service.
•Stock take Champion (controller) for all H& M store in Kuwait.
Job role:
Management

Department Supervisor

October 2013 - September 2015

H & M, M.H. Alshaya Company

October 2013 - September 2015

Position : Department Supervisor October 2013 - September 2015 Job Nature :
•Lead and develop team maximizing sales and reduce stock loss through actively working on the shop floor.
•Demonstrating and driving excellent customer service.
•Ensure that all sales associates are highly motivated and developed deputize during the absence of the Department Managers.
Job role:
Management

Sales Associate

November 2011 - October 2013

H & M, M.H. Alshaya Company

November 2011 - October 2013

Job Nature :
•Provide customers with excellent service and an enjoyable shopping experience to maximize sales.
•Ensures displays are attractive and appealing to customers.
•Ensures adequate quantities of stock are available on the shop floor, maintaining standard and garment care.
•Advise customers on the latest trends.
•Cashier at the same time.
Job role:
Sales

Sales Staff

March 2005 - October 2011

HOL N ONE Donut House Company

March 2005 - October 2011

Job Nature :
•Implements customer service protocol of the company
•Monitor the Health and Safety Environment
•Issue Delivery Requisition of stocks if needed
•Submit the Inventory Report on a daily basis
Company industry:
Catering, Food Service, & Restaurant
Job role:
Sales

Operation Technician - Final Test Department

December 2000 - September 2001

ON SEMICONDUCTORS

Carmona, Philippines

December 2000 - September 2001

Position : Operation Technician - Final Test Department Job Nature :
•Final testing of Microchips assuring its readiness to the market
•Machine troubleshooting and maintenance
•Follows the Quality Management System of the company
Company industry:
Industrial Production
Job role:
Quality Control

Education

MERALCO FOUNDATION INSTITUTE

November 2001

November 2001

Diploma, INSTRUMENTATION TECHNOLOGY

Philippines

PLARIDEL NATIONAL SCHOOL

June 1997

June 1997

Higher diploma, ELEMENTARY GRADUATE

Philippines

NATIONAL HIGH SCHOOL

January 1997

January 1997

High school or equivalent, HIGH SCHOOL GRADUATE

Skills

Customer Satisfaction
Expert
Customer Satisfaction
Expert
Denim
Expert
Denim
Expert
Merchandising
Expert
Merchandising
Expert
Replenishment
Expert
Replenishment
Expert
Service Standards
Expert
Service Standards
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
MICROSOFT EXCEL
Expert
MICROSOFT EXCEL
Expert
REQUISITION
Expert
REQUISITION
Expert
SALES
Expert
SALES
Expert
STOCKS (INVENTORY)
Expert
STOCKS (INVENTORY)
Expert
ACTING
Intermediate
ACTING
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
QUALITY MANAGEMENT
Intermediate
QUALITY MANAGEMENT
Intermediate
TROUBLESHOOTING (PROBLEM SOLVING)
Intermediate
TROUBLESHOOTING (PROBLEM SOLVING)
Intermediate
CUSTOMER EXPERIENCE
Beginner
CUSTOMER EXPERIENCE
Beginner
Team Management
Expert
Team Management
Expert
Sales Management
Intermediate
Sales Management
Intermediate
Cashiering
Expert
Cashiering
Expert
Teamwork
Expert
Teamwork
Expert
Retail
Expert
Retail
Expert
Store Management
Expert
Store Management
Expert
Merchandising
Expert
Merchandising
Expert
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Administration
Intermediate
Administration
Intermediate
Marketing
Intermediate
Marketing
Intermediate
Leadership
Expert
Leadership
Expert
Customer Satisfaction
Expert
Customer Satisfaction
Expert
Denim
Expert
Denim
Expert
Replenishment
Expert
Replenishment
Expert
Service Standards
Expert
Service Standards
Expert

Languages

Filipino
Expert
English
Expert

Training and Certifications

Certifications
Lead your Game Program

Hobbies

  • Cooking, watching movies