Alelee Melchor, Store Manager

Alelee Melchor

Store Manager

Ali Abdulwahab Company

Lieu
Koweït - Al Koweït
Éducation
Diplôme, INSTRUMENTATION TECHNOLOGY
Expérience
19 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :19 years, 2 Mois

Store Manager à Ali Abdulwahab Company
  • Koweït - Al Farawaniyah
  • novembre 2021 à juin 2023

TAF (The Athletes Foot) Avenues, Kuwait Position : Store Manager November 2021-Present Job Nature :
•Responsible for efficient manage store contribution through maximizing every opportunity to drive sales, reduce stock loss and maintain cost controls.
•In charge in delivering the highest level of motivation and development of team members and individual and store compliance with all TAF standards and procedures.

Store Manager à H & M, M.H. Alshaya Company
  • juin 2021 à novembre 2021
Store Manager à H & M, M.H. Alshaya Company
  • octobre 2020 à mai 2021
Store Manager à H & M, M.H. Alshaya Company
  • novembre 2019 à septembre 2020
Store Manager à H & M, M.H. Alshaya Company
  • mai 2019 à octobre 2019

Job Nature :
•Responsible to drive the performance of the store through leading the team to deliver an outstanding customer experience and achieve all targets related to customer experience, presentation, brand image, people development, sales, profitability, operational and audit compliance.
•Dealing with customer queries and complaints.
•Overseeing pricing and stock control.

Assistant Store Manager à H & M, M.H. Alshaya Company
  • août 2018 à avril 2019

Biggest H & M Store in the World Position : Assistant Store Manager August 2018 - April 2019 Job Nature :
•Responsible of managing, training, coaching and develop employees, driving managers team, securing store routines, protecting assets, follow brand guidelines and managing stocks.
•Acting as Store in Charge in the absence of the Store Manager.

Department Manager à H & M, M.H. Alshaya Company
  • octobre 2015 à juillet 2018

Position : Department Manager October 2015 - July 2018 Job Nature :
•Manage and delegate to drive sales through the development of great sales staffs, with excellent department standards on consistent basis.
•Lead and develop team maximizing sales and reduce stock loss through actively working on the shop floor.
•Demonstrating and driving excellent customer service.
•Stock take Champion (controller) for all H& M store in Kuwait.

Department Supervisor à H & M, M.H. Alshaya Company
  • octobre 2013 à septembre 2015

Position : Department Supervisor October 2013 - September 2015 Job Nature :
•Lead and develop team maximizing sales and reduce stock loss through actively working on the shop floor.
•Demonstrating and driving excellent customer service.
•Ensure that all sales associates are highly motivated and developed deputize during the absence of the Department Managers.

Sales Associate à H & M, M.H. Alshaya Company
  • novembre 2011 à octobre 2013

Job Nature :
•Provide customers with excellent service and an enjoyable shopping experience to maximize sales.
•Ensures displays are attractive and appealing to customers.
•Ensures adequate quantities of stock are available on the shop floor, maintaining standard and garment care.
•Advise customers on the latest trends.
•Cashier at the same time.

Sales Staff à HOL N ONE Donut House Company
  • mars 2005 à octobre 2011

Job Nature :
•Implements customer service protocol of the company
•Monitor the Health and Safety Environment
•Issue Delivery Requisition of stocks if needed
•Submit the Inventory Report on a daily basis

Operation Technician - Final Test Department à ON SEMICONDUCTORS
  • Philippines - Carmona
  • décembre 2000 à septembre 2001

Position : Operation Technician - Final Test Department Job Nature :
•Final testing of Microchips assuring its readiness to the market
•Machine troubleshooting and maintenance
•Follows the Quality Management System of the company

Éducation

Diplôme, INSTRUMENTATION TECHNOLOGY
  • à MERALCO FOUNDATION INSTITUTE
  • novembre 2001

Diplôme supérieur, ELEMENTARY GRADUATE
  • à PLARIDEL NATIONAL SCHOOL
  • juin 1997

Etudes secondaires ou équivalent, HIGH SCHOOL GRADUATE
  • à NATIONAL HIGH SCHOOL
  • janvier 1997

Specialties & Skills

Customer Satisfaction
Merchandising
Replenishment
Service Standards
CUSTOMER SERVICE
MICROSOFT EXCEL
REQUISITION
STOCKS (INVENTORY)
MANAGEMENT
QUALITY MANAGEMENT
TROUBLESHOOTING (PROBLEM SOLVING)
CUSTOMER EXPERIENCE

Langues

Filipino
Expert
Anglais
Expert

Formation et Diplômes

Lead your Game Program (Certificat)

Loisirs

  • Cooking, watching movies