علي العنزي

-Lead Information Security initiative related projects.
-Responsible for the operation and the continual improvement of a Security Information and Event Management System (SIEM) and the Vulnerability Management System.
-Drive Cyber Security Awareness Campaigns and establish communication channels to user community to train and inform about Cyber Security threats.
-Create, implement and review IT Polices/Standard/Processes for the company and ensure that related technical measures are in place.
- Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
- In charge of overseeing and implementing the installation, maintenance, and support of network connectivity and network security components.
-Design and support the network connectivity in the data centers and ensure the availability and connectivity between these data centers
-Implement the required network infrastructure setup for the different applications and systems to run with the highest possible performance and security.
-Configure and manage wireless access points, including load monitoring and rebalancing, recommending upgrades/additions as needed
-Participate in technical systems design and development; project planning and administration activities.

Residence Network Administrator at Petrochemical industries Company.

- Establishes network specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing router administration, including interface configuration and routing protocols.
- Establishes network by evaluating network performance issues including availability, utilization, throughput, goodput, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls.
- Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor.
Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation.
- Prepares users by designing and conducting training programs; providing references and support.
Upgrades network by conferring with vendors; developing, testing, evaluating, and installing enhancements.
- Meets financial requirements by submitting information for budgets; monitoring expenses.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Protects organization's value by keeping information confidential.
- Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Residence Communication Engineer at PIC. Petrochemical Industries Company (PIC) is a subsidiary of Kuwait Petroleum Corporation (KPC), established in 1967, focusing on olefins, aromatics and fertilizers with regional and global joint ventures in the same businesses.

I am responsible to provide operational and technical support to VoIP applications provided to PIC users to ensure that the business benefits of applications continue to be achieved throughout their lifetime.

-Working with customers/employees to identify computer problems and advising on the solution
-Logging and keeping records of customer/employee queries
-Analysing call logs so you can spot common trends and underlying problems
-Updating self-help documents so customers/employees can try to fix problems themselves
-Working with field engineers to visit customers/employees if the problem is more serious
-Testing and fixing faulty equipment