Monitor and control entry and exit points of premises at all times
Verify identification, passes, and credentials of all persons entering the facility
Issue visitor badges, log visitor details, and escort guests to designated areas
Prevent unauthorized persons from accessing restricted or secure zones
Operate security barriers, boom gates, turnstiles, and intercom systems
Patrolling & Surveillance
Conduct regular foot and vehicle patrols of assigned premises and perimeter
Monitor CCTV cameras, alarms, and security systems from control room
Inspect buildings, doors, windows, and gates to ensure they are secured
Detect and report suspicious persons, vehicles, or activities immediately
Check for safety hazards, fire risks, and unauthorized equipment on site
Incident Response & Emergency Management
Respond promptly to alarms, disturbances, emergencies, and security breaches
Detain or remove trespassers and unauthorized persons following proper procedures
Provide first response during fires, medical emergencies, and evacuations
Coordinate with police, fire brigade, and emergency services when required
Manage crowds and control situations calmly and professionally
Loss Prevention
Monitor premises for theft, vandalism, and suspicious behavior
Conduct bag checks, vehicle searches, and spot inspections where authorised
Investigate and report all instances of theft, damage, or property loss
Work with management to identify security weaknesses and recommend improvements
Secure cash, valuables, and sensitive materials during transit or storage
Guest & Customer Relations
Greet guests, visitors, and staff in a courteous and professional manner
Provide directions, information, and assistance to guests when required
Handle complaints and difficult situations calmly and with professionalism
Maintain a visible, reassuring presence that deters criminal activity
Represent the organisation positively through appearance and conduct at all times
Reporting & Documentation
Write accurate and detailed incident reports for all security events
Maintain visitor logs, patrol logs, and access control records up to date
Record and report all unusual occurrences during shift to supervisors
Complete shift handover notes and brief incoming security personnel thoroughly
Prepare daily security activity reports for management review
Health, Safety & Compliance
Follow all site health, safety, and security regulations strictly
Wear full uniform and carry authorised equipment at all times while on duty
Comply with legal powers and limitations of a security officer at all times
Ensure fire exits, evacuation routes, and assembly points remain clear
Participate in security drills, emergency exercises, and training programs
Report injuries, accidents, near-misses, and unsafe conditions without delay
Teamwork & Communication
Work closely with fellow security officers, supervisors, and management
Communicate clearly via radio, telephone, and written reports
Brief and hand over to relief security staff at shift changes accurately
Coordinate with other departments including housekeeping, reception, and maintenance
Remain alert, focused, and professional throughout entire shift including night duties
- Company industry:
- Security & Fire Systems