Alexandra Andries

- Ensured accurate completion of attendance records and prepared monthly reports.
-Managing Vice president calendar
-Reviewing all bank transfers before submission
-Attend board meeting and taking minutes

Act as the point of contact between the executives and internal/external clients.
Undertake the tasks of receiving calls, take messages and routing correspondence.
Handle requests and queries appropriately.
Maintain diary, arrange meetings and appointments and provide reminders.
Make travel arrangements.
Take dictation and minutes and accurately enter data.
Monitor office supplies and research advantageous deals or suppliers.
Produce reports, presentations and briefs.
Develop and carry out an efficient documentation and filing system.

Prepare reports for review by the manager, operations manager and other executives.
Supervise development and implementation of new Guest Relations programs.
Handle lounge service providers and ensured proper communication of activities.
Maintain quality of customer service provided value added service to guests.
Improve performance and enhanced guest experience through continuous interaction and involvement.

• Welcoming and seating the guest in a warm and friendly manner.
• Taking and reconfirmation of reservations, Answering all calls and queries, Requisitions, Updating bulletin board, and Monthly timesheet, Preparing the Menus and all necessary forms for operations and assisting the Manager in administrative works.
• Updating guest preference, special request and guest database, filing of all documents, and coordinates with F & B Coordinator, Restaurant Reservation, and Superiors at all times
• Providing courteous, punctual, professional and enthusiastic service to the guest at all times and. participating in all necessary trainings and meetings
• Preparing Mis en Place, clearance and table set up, posting and settlement of checks
• Coordinates with Superiors and Culinary team at all times.
• Making sure that the restaurant is ready for operation as well as providing assistance to other outlets.

• Greet guests and patrons personally and on the telephone
• Offer appropriate seating arrangements
• Present menus and take orders
• Ensure the quantity of menus is sufficient to cater to the number of guests
• Relay orders to the kitchen and ensure all orders are filled in a timely and accurate fashion
• Set up dining rooms and make reservation arrangements
• Maintain clean and organized tables and work area
• Assist room service when and as needed
• Manage event related work including setting up tables and maintaining both exterior and interior of the restaurant

-provide general administrative and clerical support including mailing, scanning, faxing and copying to management
- maintain electronic and hard copy filing system open, sort and distribute incoming correspondence perform data entry and scan documents manage calendar for Managing Director
- assist in resolving any administrative problems run company’s errands to post office and office supply store
- answer calls from customers regarding their inquiries
- prepare and modify documents including correspondence, reports, drafts, memos and emails schedule and coordinate meetings, appointments and travel arrangements for Managers