alfee fernandes

Research (Executive Search and Headhunting)
• Handled direct hire requirements with MNC, Fortune 500 companies and large groups across the MENA region.
• Headhunting profiles through LinkedIn and other social platforms.
• Educating the candidates on the client requirements and selling the opportunity to them.
• Pro-actively identify approach and attract high caliber talents on behalf of client organizations.
• Mapping organizations, candidates to fill role with prospect clients.
• Developing a strong understanding of companies, their industry, their work culture and environment.
• Maintaining data of candidates and clients on a centralized ERP - (Recruit studio) throughout the process of hiring.
• Interacting on day to day basis with Sr. Executives via Phone and in person with regards to the flow of recruitment, meeting and counselling candidates for each position as per the Job specification.
• Negotiating salaries and benefits with candidates to meet the expected budget criteria of clients requirements
Account Management/Business Development
• Handling existing accounts/new accounts developed by the Business development team and delivering the top talents at the required timeline.
• Qualifying the job requisitions with the respective decision makers in the company
• Signed new business agreements with clients in the UAE Market.

• Handled the End to End recruitment process for Oil and Gas, BPO/Contact Center, Healthcare, Telecommunications, Banking, Real Estate and various other sectors.
• Develop an understanding of client companies, their industry, their work culture and environment to effectively place the right candidate.
• Well versed with Boolean and Keyword Search on various job portals (Bayt, Naukrigulf, Monstergulf, Rigzone)
• Screening, Short-listing and scrutinizing the resumes as per the requirement and candidates
• Exposure working on Bulk requirement by conducting recruitment drives, job postings, word of mouth
• Submitting profiles to the Clients within the given time frame
• Sound knowledge and understanding of UAE labor laws
• Coordinating and assisting in post recruitment process like joining formalities -issuing offer letters, collecting documents for visa procedures, medicals, labor contracts.
• Co-ordinate with clients for feedback
• Implemented head hunting techniques based on the job requirements (Linkedin, Facebook, Twitter).
• Exposure to Direct Hiring, Contract hiring and Outsourced Hiring
• Negotiating pay and salary rates and finalizing arrangements between client and candidates;
• Using social media to advertise positions attract candidates and build relationships with candidates and employers;
• Exposure working on Job Diva- (ATS) for the end-to-end Recruitment process
• Coordinating interview schedules between the client and candidates
• Proven ability to work independently with minimum amount of supervision

Mint RPO
Mumbai, INDIA
Senior Recruitment specialist:-Since February 2014- February 2015
Recruiter for Telecom, Retail, Information Technology, BFSI, Manufacturing and Healthcare domain.
• Task & responsibility
• End to end recruitment in Telecom, Retail, Information Technology, BFSI, Manufacturing and Healthcare domain.
• Responsible for the recruitment of middle level to senior level position.
• Sourced best candidates to fill up the positions through various job portals, referrals, networking and head hunting.
• Meet up clients to understand their requirement in detail and also to ensure smooth functioning of the recruitment process.
• Receiving the requirements from our clients.
• Understanding client's requirements and their professional environment to effectively present their company's opportunities to the right people.
• Conducting initial Round of interview and analyzing the candidate's fitment in relation to client needs
• Briefing the candidates about the job profile, salary and organization.
• Negotiating & finalizing salary/ rate/hour aspects (W2, 1099, Corp-Corp) with Green Card, US Citizens, H1B, EAD visa status holders
• Sourcing and screening of the resumes
• Conducts initial interview over the phone to asses basic qualifications needed from candidates like communication skills, work location and schedule amenability and availability for new employment.
• Short-listing and scrutinizing the resumes as per the requirement, to be interviewed
• Strong Follow up with the selected candidates.
• Client interaction for thorough understanding of the requirements and constant follow up for the same till the position is closed
• Experience of working directly on client's VMS (vendor management system) portal.
• Develop and maintenance weekly and daily MIS/Reports for the recruitment status.
• Strong problem solving and analytical skills.


Skills/Qualifications:- Sourcing, Recruiting, Interviewing, Closing, Professionalism.

First credit services
Mumbai, INDIA
Senior Customer Recovery specialist/Team coach:-Since February 2012-October 2013
Deals with third party collections for automobile and gym collections like gold gym, retro fitness, work out world
• Task & responsibility
• To conduct team briefings in the absence of the team leader on the floor.
• Motivate, coach and guide the new colleagues related to process knowledge.
• Call customer for the balance payment due on gym bills and automobile loans.
• Provide payment arrangement to ease the pressure of the customers in making payments or offer settlements in 1 go.
• To ensure that I meet the respective goal given every month in terms of fees.
• Be prepared to take escalation calls for better results of collecting the debt.
• Also ensure that the daily requirement as an individual is achieved for the day.
• At times supervise the floor and check proper discipline is maintained on the floor.
• Send reports in terms of daily collection of the team achieved to the team leader.
• Appreciate colleagues if better job done and offer incentives.
• Be open to take and give feedbacks at regular intervals

Achievement
• Was awarded the Top collector for the month of July 2013 for achieving the highest amount collected across the floor
• Reason for leaving:-For better growth aspects

Spanco Respondez pvt ltd
Mumbai, INDIA
Customer Recovery specialist:-Since February 2009-february 2012
Deals with third party collection for credit cards for the USA process for capital 1 bank

• Contact debtors and inform about their debts.
• Collect payments on past due bills
• Organize list according to the severity of delinquency
• Provide information on debts.
• Locate customers using credit bureau information background checks and convey demand for payment.
• Utilize computer systems for skip tracing the customer.
• Put a settlement proposal or alternative payment arrangement to the debtor.
• Inform clients of overdue amounts currently owed.
• Ensure that letters are sent effectively to the customers as medium of better results in collection.
• Ensure that the daily records for the amount collected are maintained in the data base.
• Ensure that follow the right procedures of collecting a debt from the debtor by providing customer service.
• Follow the federal and state laws dealing with the debt collection
• To submit the daily collection report to the team leader by day end.

Reason for leaving:-Company downsized business