Senior Property Management Coordinator
Betterhomes
Total years of experience :9 years, 4 Months
Prepare Tenancy Lease Agreement for New Let apartments and Renewals.
Liaise directly to clients and tenants regarding the process for renewals and procedures for their tenancy.
Prepare bank summary to all postdated checks issued by the tenant.
Receive all rental and utility payments from tower . Prepare deposit slips containing Landlord bank name and bank account for all tower apartment units.
Dealing with customer and tenant’s complaints
Directly reporting to General Manager and Head of Property Management
Reporting to Property Landlord on weekly basis
Process Kahramaa ( Electricity/Water) and Qatar Cool (Air Conditioning Services) billing and receipts. Including transfer and cancellation of kahramaa from tenant’s name back to Landlord’s name.
Accepting tenant’s maintenance requests and following up schedules.
Facilitate the move-in and move-out apartment handover
Encoding leads to Masterkey ( Real Estate Software System)
Update Property Management System
Process payments checks and rentals
Rental and utilities payment cash/checks preparation for deposit (Official Receipts/ Deposit Slips)
Filing and scanning of returned checks from the bank.
Preparing a spreadsheet for Customer Management Tool (CMT) in preparation to get an Asteco ID required in importing tenant information in Estate Management.
Scanning of tenancy contracts, ID’s, and PDC’s for all tower apartment units before sending it to the Landlord for signature and stamping.
Receive invoices from facilities management companies and forward to the property management department. Scan the signed copy before sending it to the Landlord.
Receive invoices from Company Laundry.
Prepare company receipts (laundry, Asteco) and advise the driver to distribute to the towers .
Performing some contact research and encoding related to the valuation of properties.
Encoding, printing, filing and binding of valuation reports.
Liaising for the newspaper advertisement.