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Ely Siloterio, IT Security Analyst (Information Technology Security Analyst)

Ely Siloterio

IT Security Analyst (Information Technology Security Analyst)·Ooredoo qatar

Qatar

Bachelor's degree, Computer Engineering

Work experience

Total years of experience: 11 years, 6 months

IT Security Analyst (Information Technology Security Analyst)

April 2017 - Present

Ooredoo qatar

Doha, Qatar

April 2017 - Present

Mitigation Engineer (Arbor/Ooredoo DDoS Team )
•Raising HPSM tickets for DDOS attacks
•Url blocking/unblocking
•Siebel tickets (SMTP unblocking requests)
•IP address tracing requests
•DNS Black holing
•Raising tickets with Akamai support team for Qatar Airways (Customer issues)
•3rd Party SMTP Spam Delisting (For Leased Line Customers )
•McAfee Access protection policy exclusion for Windows patching
•Live monitoring ArcSight Console
•Live monitoring spectrum oneclick console
•SSL VPN SERVICES (Provision the VPN request for the users
Company industry:
Telecommunications
Job role:
Information Technology

IT Support Engineer

December 2018 - February 2019

ISP

Doha, Qatar

December 2018 - February 2019

Job Description:
• Live monitoring using Nagios for any alarms
• Monitoring Spectrum for any alarms and check individual Servers and File system
• Testing email services (SMTP, IMAP and POP3)
• Checking Webmail status
• Monitoring Database Table space status and free space available
• Monitoring using VMWare VSphere (server and cluster status)
• Secure 64 CDNS health check and status verification
• Email send and receive script
• Monitoring Backup Networker server and cluster status
Company industry:
IT Services
Job role:
Information Technology

IT Helpdesk

July 2016 - August 2016

Al Khaliji Bank

Doha, Qatar

July 2016 - August 2016

Technical Support to IT related issues.
•Inventory of all ICT equipment
•Arrange and set up all devices in meeting rooms.
Company industry:
Banking
Job role:
Information Technology

Network Engineer

October 2012 - October 2014

Salam Technology

Doha, Qatar

October 2012 - October 2014

Configuration, installation, and mounting of Cisco switches, router, and network products to the client.
•Do the site survey
•Installation of Cisco IP Phones
•Patching of switches on the rack and IDF
•Support networks problem at Salam Technology office.
Company industry:
IT Services
Job role:
Information Technology

Technical Support

April 2010 - April 2010

Chiambros, INC

April 2010 - April 2010

Provides computer support by troubleshooting and correcting problems on workstations and Networks.
•Installs and upgrades computer hardware and software applications.
•Diagnoses, troubleshoots, and replaces parts and repairs personal computers workstations and laptops.
•Maintains inventory of hardware and ensures appropriate licensures.
•Interact with customers who want to buy Personal Computers and Laptops (Apple and accessories, Acer, Dell, Lenovo, HP, MSI and other brand).
•May supervise, train and assign work to other staff members.
•Bookkeeper/Document Controller.
•Setup and Configuring/ Maintenance CCTV camera to the client.
•Cashier/POS.
Company industry:
Sales Outsourcing
Job role:
Information Technology

Education

Western Institute of Technology

January 2003

January 2003

Bachelor's degree, Computer Engineering

Philippines

Skills

Microsoft Operating Systems
Expert
Microsoft Operating Systems
Expert
Computer Hardware Troubleshooting
Expert
Computer Hardware Troubleshooting
Expert
Network Operations
Expert
Network Operations
Expert
IT Security
Expert
IT Security
Expert
IT Operations
Expert
IT Operations
Expert
ACER HARDWARE
Expert
ACER HARDWARE
Expert
COMPUTER HARDWARE
Expert
COMPUTER HARDWARE
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
DELL COMPUTERS
Expert
DELL COMPUTERS
Expert
HEWLETT PACKARD
Expert
HEWLETT PACKARD
Expert
INVENTORY MANAGEMENT
Expert
INVENTORY MANAGEMENT
Expert
LAPTOP COMPUTERS
Expert
LAPTOP COMPUTERS
Expert
Arbor DDOS protection
Expert
Arbor DDOS protection
Expert
Threat hunting
Expert
Threat hunting
Expert
SIEMS SOLUTIONS
Intermediate
SIEMS SOLUTIONS
Intermediate
IT Security
Expert
IT Security
Expert
IT Operations
Expert
IT Operations
Expert
Microsoft Operating Systems
Expert
Microsoft Operating Systems
Expert
Computer Hardware Troubleshooting
Expert
Computer Hardware Troubleshooting
Expert
Network Operations
Expert
Network Operations
Expert