Alfonso Magno, Technical Support representative

Alfonso Magno

Technical Support representative

Teleperformance Philippines

Lieu
Philippines
Éducation
Baccalauréat, Entrpreneurship
Expérience
4 years, 3 Mois

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Expériences professionnelles

Total des années d'expérience :4 years, 3 Mois

Technical Support representative à Teleperformance Philippines
  • Philippines
  • avril 2011 à juin 2015

Handled Technical support for Time Warner Cable over United States for TV, Phone and Internet that includes troubleshooting, billing disputes, refund, compensations, charges, scheduling sending technician/s to fix the cable lines of customers.

Do upsells or hard selling for additional services.

Travel Agent à Teleperformance
  • Philippines
  • avril 2011 à août 2012

Books and cancels flight reservations, hotel and accommodations, rent a car and travel packages.

Éducation

Baccalauréat, Entrpreneurship
  • à West Negros University
  • mars 1996

Service Awardee

Specialties & Skills

Blogging
Virtual Assistance
Online Presence
Data Entry
Email Management
Web research

Langues

Anglais
Expert
Tagalog
Expert

Adhésions

Victory Christian Fellowship
  • Volunteer Leader
  • January 2015
Younglife Philippines
  • Volunteer Leader / Supporter
  • April 1994

Formation et Diplômes

Service Award (Certificat)
Date de la formation:
March 1996

Loisirs

  • Swimming, Hiking, Bowling, Football
    First place in Aquathlon event for 600m swimming and 3Km run.