Moustafa Alhajj, Restaurant Manager

Moustafa Alhajj

Restaurant Manager

McDonalds RICC

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Care And Nursing
Experience
9 years, 0 Months

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Work Experience

Total years of experience :9 years, 0 Months

Restaurant Manager at McDonalds RICC
  • Saudi Arabia - Riyadh
  • My current job since February 2022

As the Restaurant Manager at Mcdonalds riyadh, I am responsible for overseeing daily operations and ensuring the smooth running of the restaurant. I lead a team of staff members, manage inventory, and provide exceptional customer service. I utilize my strong leadership skills to motivate and guide the team, ensuring high levels of productivity and customer satisfaction.
I am also skilled in business development strategies and utilize my problem-solving skills
to address any challenges that arise. With my excellent communication skills, I effectively collaborate with cross-functional teams to implement strategic marketing initiatives and drive business growth.
• Overseeing daily operations and ensuring the smooth running of the restaurant.
• Leading a team of staff members and managing inventory.
• Providing exceptional customer service and ensuring high levels of customer
satisfaction.
• Utilizing strong leadership skills to motivate and guide the team.
• Implementing strategic marketing initiatives to drive business growth.

assistant restaurant manager at Mcdonalds lebanon
  • Lebanon - Jbail
  • February 2017 to January 2022

As the Assistant Manager at Mcdonalds lebanon, I played a key role in supporting the Restaurant Manager in daily operations and managing the restaurant. I effectively supervised staff, ensured high levels of customer service, and maintained inventory control.
I utilized my excellent communication skills to collaborate with team members and provide guidance and support. Additionally, I implemented effective management techniques to optimize efficiency and productivity.
• Supporting the Restaurant Manager in daily operations and managing the restaurant. • Supervising staff and ensuring high levels of customer service.
• Maintaining inventory control and implementing effective management techniques.
• Collaborating with team members and providing guidance and support.
• Optimizing efficiency and productivity.

captain waiter at orizon byblos
  • Lebanon - Jbail
  • June 2015 to January 2017

As the Head Waiter at Orizon byblos, I was responsible for overseeing the dining area and ensuring exceptional customer service. I effectively managed the waitstaff, coordinated with the kitchen staff, and maintained a positive and welcoming atmosphere.
I utilized my strong organizational skills to ensure smooth operations and timely service. With my excellent communication skills, I effectively communicated with customers to understand their preferences and provide personalized recommendations.
• Overseeing the dining area and ensuring exceptional customer service. • Managing the waitstaff and coordinating with the kitchen staff.
• Maintaining a positive and welcoming atmosphere.
• Utilizing strong organizational skills to ensure smooth operations.
• Effectively communicating with customers to provide personalized recommendations.

Education

Bachelor's degree, Care And Nursing
  • at Lebanese University
  • October 2020
Higher diploma, Lebanese baccalaureate in economic science
  • at Amchit public school
  • August 2017

Specialties & Skills

Scheduling
Training
Profit Analysis
Inventory Control
Restaurant Management
Financial risk analysis
Relationship management
Inventory control
Operations analysis
Logistical planning
Business analysis
Hiring and training
Customer satisfaction
Brand building
Planning
Accounting
Problem Solving
Staff Training
Restaurants Management
Restaurant Marketing
Restaurants
Marketing
Operation
People Management
Teamwork

Languages

Arabic
Expert
English
Expert
French
Expert

Training and Certifications

Hospitality Verification (Training)
Training Institute:
hamburger university
Date Attended:
September 2023
Food Safety Verification (Training)
Training Institute:
hamburger university
Date Attended:
December 2023
Food Safety Basic (Training)
Training Institute:
Hamburger university
Date Attended:
August 2022
Safety and Security Verification (Training)
Training Institute:
hamburger university
Date Attended:
December 2023
Building a Safe, Respectful and InclusiveWorkplace for Crew (Training)
Training Institute:
hamburger university
Date Attended:
October 2023
DEVELOPING THE LEADER IN ME (Certificate)
Date Attended:
January 2023
LEADING GREAT RESTAURANTS (Certificate)
Date Attended:
September 2023

Hobbies

  • swimming