Quality Assurance Supervisor -Group
Elaf Group of Companies
Total years of experience :23 years, 7 Months
A- Quality Audit Planing as per ISO 9001 and HACCP requirements
B-Conducting Quality Audit in :
B1-Hotels Processes : Management, HR, Front Office, Housekeeping, Engineering, Sales, Kitchen, Food and Beverages, and Purchasing
B2-Travel and Tours Process : Cash, Corporate, Sales, Visa Issuing, and Tours
B3-Hajj and Umra Process : Sales Allotment, Reservation Allotment, Operation, and Transportation
C- Preparing Quality Audit Report
D- Managing Management Review meeting
E- Conducting Supplier Re-evaluation
F- working on certifying sites to get quality certificate if required
G- Transacting with external auditors, certificate body for assessment audit and surveillance audits
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Achievements in Quality Perspectives
- Worked to qualify four hotels to get Quality Management System ISO 9001 Certificate
-Worked to qualify a hotel to get HACCP - Food Safety Certificate
-Worked to qualify Travel, Tourism and Hotels to pass renewal and surveillance external