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ALI ABDULLA MUHAMMED, Senior Transport & Fleet  Supervisor

ALI ABDULLA MUHAMMED

Senior Transport & Fleet Supervisor·Bahrain Ship Repairing & Engineering Company

Bahrain

Diploma, Computer Applications

Work experience

Total years of experience: 16 years, 5 months

Senior Transport & Fleet Supervisor

February 2022 - Present

Bahrain Ship Repairing & Engineering Company

Manama, Bahrain

February 2022 - Present

• Oversee and enhance comprehensive transport operations, managing a diverse fleet that includes buses, vans, trucks, SUVs, and cars.
• Lead and mentor a high-performing Transport Team, strategically pre-planning trips and supervising daily transportation for over 250 personnel.
• Design and implement innovative transport and logistics procedures, resulting in optimized fleet management and improved material movement efficiency.
• Facilitate regular review meetings to inspire and empower team members, fostering a culture of continuous improvement and operational excellence.
• Leverage strong leadership and organizational skills to transition into roles such as Operations Manager, Branch Manager, and Transport Supervisor, driving impactful results across all operations.

Company industry:
Maritime & Marine Engineering
Job role:
Administration

Acting Operations Manager

November 2020 - January 2022

Autoos Rent A Car,

Manama, Bahrain

November 2020 - January 2022

• Directed multi-branch rental operations with a fleet of 1200+ vehicles, increasing branch revenue by 18%
through improved utilization and upselling strategies.
• Managed and trained a team of staff and drivers, introducing structured training programs that reduced
customer complaints by 20%.
• Streamlined workshop processes, cutting vehicle turnaround time by 25% and boosting customer satisfaction
ratings.
• Developed Excel & dashboards to track utilization, maintenance costs, and operational trends, enabling data
driven decisions that reduced overhead by 10%.

Company industry:
Maritime & Marine Engineering

Senior Branch Supervisor

January 2017 - October 2020

Avis Rent A Car,

Al Muharraq, Bahrain

January 2017 - October 2020

• Led airport branch operations, managing daily rentals exceeding 100 transactions, while maintaining
95% SLA compliance.
• Supervised and mentored branch staff and customer service teams, improving service delivery and
achieving a 20% increase in repeat client bookings.
• Enhanced customer service delivery, improving branch NPS by 15 points.
• Optimized fleet deployment using telematics, reducing downtime by 17% and increasing revenue per
vehicle.

Company industry:
Motor Vehicle Passenger Transport

Operations Supervisor

January 2010 - December 2016

Avis Rent A Car,

Manama, Bahrain

January 2010 - December 2016

• Supervised daily operations across a fleet of 3, 000+ vehicles, ensuring 95% fleet availability and
compliance with maintenance schedules.
• Managed and trained drivers and maintenance staff, introducing safety and compliance training that
reduced incident rates by 20%.
• Negotiated damage claims and insurance recoveries, securing full reimbursement of repair costs, saving
the company significant annual expenses.
• Maintained accurate service histories, driver logs, and reservation records, improving audit compliance
scores by 20%.

Company industry:
Motor Vehicle Passenger Transport

Education

SIS

December 2002

December 2002

Diploma, Computer Applications

India

University of Calicut

April 1997

April 1997

Bachelor's degree, Mathematics

India

Government of Kerala

April 1994

April 1994

Diploma, Automobiles and Science

India

Skills

Building Relationships
Expert
Building Relationships
Expert
Planning and Organizing
Expert
Planning and Organizing
Expert
Staff Management
Expert
Staff Management
Expert
Multitasking
Expert
Multitasking
Expert
Customer Service Management
Expert
Customer Service Management
Expert
Customer service and Administration
Expert
Customer service and Administration
Expert
Budget Management
Expert
Budget Management
Expert
Car Rental Operational
Expert
Car Rental Operational
Expert
Effective Communication
Expert
Effective Communication
Expert
Problem Solving
Expert
Problem Solving
Expert
Staff Management
Expert
Staff Management
Expert
Goal Achievement
Expert
Goal Achievement
Expert
Planning and Organizing
Expert
Planning and Organizing
Expert
Building Relationships
Expert
Building Relationships
Expert
Multitasking
Expert
Multitasking
Expert
Customer Service Management
Expert
Customer Service Management
Expert
COMPLIANCE REPORTING
Intermediate
COMPLIANCE REPORTING
Intermediate
DECISION MAKING
Intermediate
DECISION MAKING
Intermediate
FLEET MAINTENANCE
Intermediate
FLEET MAINTENANCE
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
LEASE CONTRACTS
Intermediate
LEASE CONTRACTS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
REGULATORY COMPLIANCE
Intermediate
REGULATORY COMPLIANCE
Intermediate
REVENUE GROWTH
Intermediate
REVENUE GROWTH
Intermediate
TEAM MANAGEMENT
Intermediate
TEAM MANAGEMENT
Intermediate
VENDOR RELATIONSHIP MANAGEMENT
Intermediate
VENDOR RELATIONSHIP MANAGEMENT
Intermediate

Languages

English

Expert

Arabic

Intermediate

Hindi

Expert

Malayalam

Beginner

Memberships

MODEST XI CRICKET CLUB-BAHRAIN

PLAYER

October 2016

BAHRAIN INDIANS CRICKET CLUB- BAHRAIN

TEAM MANAGER AND PLAYER

October 2012

Training and Certifications

Certifications
Bahrain Driving License;
Basic Fire & Safety
Customer Service & Communications

Training
Basic Fire and Safety
Jawad Business Group
Jul 2016
Customer Care and Management
JawadBusiness Group
Sep 2015

Hobbies and interests

Sports and Games