Unit Head - Operational Support (HR)
HEISCO
Total years of experience :13 years, 9 Months
1- Coordinate between Senior Operations Managers, Operations Manager and Project Managers to ensure the effective delivery of work objectives in accordance with job and client requirements for all projects within the Operations.
2- Support the Operations Management in enhancing relationships with clients, consultants and regulatory authorities to ensure all agreements are implemented as per specifications, terms and conditions for all Projects within the Operations.
3- Coordinate with all concerned in managing the required resources and equipment to ensure project and contract completion within the set time frames and budgets.
4- Identify along with Project Managers the skills required of all manpower that need to be allocated to Projects.
5- Coordinate with Project Managers to ensure that the assigned manpower within all projects are technically competent and constantly performing up to the required standards.
6- Provide full support for all Projects within the Operations with regards to all Administrative and Non-Administrative tasks offering the necessary guidance ensuring that such tasks are timely completed in line with the required standards.
7- Contribute for the enhancement of the Company’s Quality and HSE Management Systems.
- Key performance Indicators.
- Update & creat new job discreptions.
- Oversee the process of performance appraisal.
- Arrange Individual Development Plans and communicate to the Training centers.
- Prepare HR metrics and provide HR reports to Direct HR and the business units identify areas for improvement and set and follow up on action plans.
- Support the development and implementation of HR initiatives and systems.
- Provide counseling on policies and procedures.
- Actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process.
- Create and implement effective onboarding plans.
- Develop training and development programs.
- Assist in performance management processes.
- Support the management of disciplinary and grievance issues.
- Maintain employee records according to the company policy.
- Review employment and working conditions to ensure legal compliance.
- Outstanding organizational and time-management abilities.
- Review and Check Petty Cash & Department Monthly Budget.
-Source, identify and select suitable candidates according to the manpower plan and requisition from the various departments and projects in a timely and efficient manner.
-Act as a focal point of contact for all the mobilization and de-mobilization of the overseas candidates with the respective recruitment agencies from India, Philippine, Egypt & Nepal.
-Interview the shortlisted candidates before forwarding them to the Technical Team for the interviews.
-Identify, Plan and Deliver the functional HR roles (compensation & benefits, employee relations) through efficient execution of work processes.
-Maintain professional confidentiality regarding employee files and company-sensitive information.
-Identify, analyze and solve HR issues and contribute to HR process re-engineering as required.
-Develop strategies within the HR domain to increase the efficiency and effectiveness of the company.
-Suggest & create new ideas to have a better rapport with the employees to build a long-term relationship between the company and the employees.
-Take care of the employee relationships division by addressing employee grievances to provide them with solutions for their problems and in turn provide satisfaction to the employees.
-Follow up all procedures for candidates coming from local market and abroad such as the residency formalities.
-Follow up the attestations of documents from the official authorities of various embassies.(Demand Letter etc.)
-Keeping records of recruitment processes and documents and maintain database to have easy access and track all the records for the future.
-Hands on experience with the SAP software.
-Work with different agencies in different countries for Manpower recruitment.
-Work with HR team, managers, and advisors to minimize staff turnover.
-Used own initiative to ensure HR policies are implemented, procedures are followed and that defined actions are carried.
-First point of contact for managers regarding recruitment issues.
-Ensure that the all aspects of recruitment process are adhered to as per policy/procedures and within the agreed time frame.
-Has good knowledge on the Kuwait Labor Law & other ministry rules and regulations.
-Organize the recruitment trips and act as a key person for all kinds of arrangements for and during the interviews.
-Ensure that managers are kept up to date with regard to the progress of their vacancy throughout the recruitment process.
-Production of the reference requests, pre-employment checks, invite for interview and prepare Job Offer and complete the joining formalities of the employees.
-Ensure work place orientation has been organized and has been carried out effectively.
-Perform job duties in accordance with the department requirements.
-Conducted bulk recruitments for Equate & KNPC.
-Recruited around 2200 employees for EQUATE Turnaround 2014 shutdown (Maintenance, Engineering & Construction
•Coordinate in HR activities.
•Follow all the allocated leased cars comprehensive insurance and following the vehicles insurance policies and driving license.
•Transaction processing for vehicle accident.
•Maintain records and files.
•Research and assist with the preparation of policies and procedures.
•Preparing correspondence, reports and different documents as per the need.
•Customer Relation.
•Definition patients to the Hospital services.
•Arrange Training for all new staff.
•Patient walk around Hospital rooms.
•Follow approvals from insurance companies for patient.
•Handling guests calls.
•Transferring guests to the needed department.
•Communicating with guests through survey system.
•Create reports on customer complaints and follow-up.
• Company Name: General Author Of Civil Aviation (Kuwait International Air Port) • Position: Administrator (Field Training) • Period: From June 2010 to September 2010
MBA in HR & Organizational Psychology
University: American University of London - Study by affiliation. Major: (Bachelor of Marketing & Management) Place: Kuwait Graduation: 2013
Diploma in Business Administration