ali ajmi, Business Support Officer

ali ajmi

Business Support Officer

Trolley

Lieu
Qatar - Doha
Éducation
Etudes secondaires ou équivalent,
Expérience
10 years, 1 Mois

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Expériences professionnelles

Total des années d'expérience :10 years, 1 Mois

Business Support Officer à Trolley
  • Qatar - Doha
  • Je travaille ici depuis juin 2020

I work closely with senior managers to present findings and recommendations to clients.
I am charged with proactively seek out new opportunities, maintaining a portfolio of partners for repeat business, and instrumental in providing technical, business and industry support to clients

Customer Service Manager à Smart Links Solutions
  • Qatar - Doha
  • septembre 2019 à mai 2020

delegating certain customer enquiries to specific teams.
Managing a large number of incoming calls and emails
Managing customers’ accounts.
Keeping a record of customer interaction and details of actions taken.
Communicating with internal teams to discuss sales targets.
Generating sales leads, building sustainable relationships where necessary.
Reporting back on results

Operations Manager à Mandobi Transportation
  • Qatar - Doha
  • septembre 2018 à août 2019

Business proposals for new and existing customers, strong customer, relationships to generate a high volume of prospective clients.
Manage customer calls and appointments effectively for new opportunities.
Participate in industry forums, client discussions, and conferences as a representative of the organization.
Creating and activating drivers accounts through the admin panel.
Monitoring coming orders and preparing detailed reports for trip details

Administrative Assistant à Be Perfect Training Center
  • Qatar - Doha
  • février 2018 à août 2018

Instruct students about the structure and content of the
English language.
Teach students the spelling of words, and their
meanings.

à Sofitrag Construction
  • janvier 2015 à décembre 2017
Administrative Assistant à Sofitrag Construction
  • Tunisie - Sfax
  • janvier 2015 à décembre 2017

Oversaw front desk operations for day shift
Completed administrative tasks when manager was unavailable
Supervises front desk staff
Reporting to management and performing secretarial duties.
Processing, typing, editing, and formatting reports and documents.
Filing documents, as well as entering data and maintaining databases.
Liaising with internal departments and communicating with the public.
Directing internal and external calls, emails, and faxes to designated departments.
Arranging and scheduling appointments, meetings

à Almostaqbal Private School
  • septembre 2013 à juin 2014

Éducation

Etudes secondaires ou équivalent,
  • à Higher Institute Of Languages Tunisia AL-Ahd Al jadid College
  • juin 2008

courses: Member of Student Alliance for Business Management and Administration Business English Bachelor Certificate

Specialties & Skills

CUSTOMER RELATIONS
REPORTS
CONFERENCES
CUSTOMER SERVICE
DRIVERS
PROPOSAL WRITING
ADMINISTRATION
DATABASE ADMINISTRATION
DIRECTING
EDITING

Langues

Anglais
Expert