Operations Manager
International Rescue Committee
Total years of experience :20 years, 3 Months
• Managing Supply Chain staff for providing smooth running of the overall support system to IRC’s programs in central Iraq. This includes general administrative support, logistics, procurement, transport management of Baghdad office as well as support to the IRC offices in central Iraq
• Manage office supply, including ordering, stocking and distributing office supplies to all project staff as well as Guest House.
• Manage office equipment, ensuring that all equipments are maintained and supplied with the required consumables to work efficiently.
• Provide support for arranging travel, accommodation and orientation for staff and visitors.
• Negotiate and maintain records of rental contracts.
• Ensure transparent, cost-effective and fully accountable organizational procurement, so that a) relevant staff is consistently informed on the process of his/her request and delivery; b) the procurement process and resultant financial transaction is accountable.
• Ensure that IRC policy is correctly implemented so that all medium to large requests are properly tendered within the available vendor base and Facilitate tender committee meetings.
• Negotiate with larger and more regular vendors, resulting in the organization benefiting from the best prices available while ensuring the quality of the products procured.
• Ensure the IRC policies and procedures are correctly implemented on a) Asset control management, that returns are done in a timely manner, b) on inventory management and correct documentation is produced by the program staff
• Ensure that there are enough vehicles under contract to allow programming to proceed unhindered, vehicles are well maintained, train drivers as necessary in IRC transportation rules, IRC fleet is allocated in a transparent and correct manner, establish and enforce good fleet management practices, including driver supervision and dispatch mechanisms.
• Ensure IRC staff and partners have adequate and functional communication equipment and the IT Officer maintains proper functioning IT equipment, a computers and related equipment
• Ensure Purchase Request Tracking Sheet (PRTS) is regularly updated. Consolidate data from PRTS for SC Monthly Report.
• Analyze PRTS in order to ensure that all procurement is carried out efficiently and in a timely manner, follow up on any delays.
• Review and verify monthly inventory report, ensure proper filing. Consolidate data from the inventory report for SC Monthly Report.
• Organize Supply Chain trainings for both program and operations staff on a regular basis.
• Participate in professional training and development activities, as needed or requested.
• Leading the Supply Chain team in IRC Borno to provide the required support to the IRC country program in Borno state.
• Train the Procurement team on the procurement procedures according to IRC policies.
• Train the Supply Chain staff on the evaluation methods depending on evaluations criteria.
• Recruit Supply Chain staff.
• Prepare Requests for Proposal and manage contract/tender processes.
• Train warehouse staff as required in managing and documenting the receipt, handling, storage, dispatching and reporting of goods through the IRC warehouse.
• Developing the medical warehouse.
• Train the Supply Chain staff to ensure all Supply Chain staff in Borno are aware of and in compliance with IRC Supply Chain policies and SOPs for procurement management, stock inventory, and warehousing management.
• Prepare monthly reports on Fuel Usage, Mileage and Spares Expenditures by vehicle for review, general reporting and analysis for continuous improvement.
• Train warehouse staff as required in managing and documenting the receipt, handling, storage, dispatching and reporting of goods through the IRC warehouse.
• Supervising Supply Chain team, and ensure best utilization of resources.
• Assisting the program and other staff in raising PRs and provide them with estimated prices as required.
• Provide support to Logistic Officer in the process of updating PR tracking sheet.
• Working on all kinds of PRs and give the priority to the urgent ones, and make sure that the items requested are delivered to the requester(s).
• Responsible for all international procurement, of tendering process of large procurement amounts preparing Supply Chain Monthly Report, preparing and reviewing of all service contracts of Baghdad and central.
• Coordinating with Finance Department to make sure the payments delivered to the suppliers.
• Ensuring that all procurements are correctly documented so that: The Program teams are consistently informed on the process of his/her request and delivery, and that the procurement process and resultant financial transaction is accountable.
• Taking a leading role in the orientation of training on Supply Chain functions to both Supply Chain and non-Supply Chain staff.
• Ensure that assets and inventory are appropriately stored and maintained in secure locations.
• Identify and seek resolution for necessary preventative maintenance and repair actions for all facilities and equipment of IRC office and guest houses.
• Coordinate with IT specialist regarding procurement of IT related equipment.
• Participate and represent Supply Chain team in any grant-opening or grant review meetings.
Assisting the program and other staff in raising PRs and provide them with estimated prices as required.
Entering the new PRs into tracking sheet when they are approved and sending out updates PR tracking sheet every Thursday.
Working on open PRs and give priority to the urgent ones, and make sure that the items requested are delivered to the requester(s).
Collecting bids, preparing bid analysis, POs, Delivery Reports and making payment requests.
Coordinate with finance department to make sure the payments delivered to the suppliers.
All procurement is correctly documented so that the program manager / customers is consistently informed on the process of his/her request and delivery and the procurement process and resultant financial transaction is accountable.
Make all the hotel and air flight bookings for IRC staff and make sure all accommodation are provided for IRC guests and staff from other regions and offices visiting IRC Iraq.
2
Providing support and training to logistics new staff in matters related to logistics and procurement as required.
Responsible of office and guest houses maintenance.
Participate and provide logistics support for trainings, conference and seminars held by IRC.
Responsible and make sure that generators are functioning well and keeping them in good condition.
Supervise the drivers and update schedule of vehicle movements.
Coordinate with IT specialist regarding procurement of IT related equipment.
All procurement requests are processed in timely and transparent way.
All medium to large requests are properly tendered within the available vendor base.
• Work as a coordinator in Education Information Unit.
• Coordinating with other NGOs those providing services to refugees.
• Organizing and supervising the work within the unit in order to provide full information and services for the refugees’ students in Syria.
• Preparing the reports to the head quarter.
• Designed and maintain the database system to keep it active.
• Worked as a computer trainer (Microsoft windows, Microsoft Office and Networking).
• Doing the regular maintenance for the computers, the entire network, preparing the material requests as needed for the PCs, receive the equipment and maintenance process.
• Worked as an IT doing the installation, programming, maintenance services, networking for companies and customers in the private and local market in Damascus.
• Coordinating with the suppliers to cover the requirements of the IT items.
• Preparing the delivery reports and checking the invoices.
Worked as an assistant engineer in Disinfection Unit, control and supervising the process in this step which used to kill the organisms in the water that may cause diseases in humans (pathogens), this is accomplished by the addition of chlorine. This step is used two times in the overall process of water treatments; the raw water in this plant was Surface Water (river water).
Logistics and Procurement
• Worked as a local buyer, buying items in local market from Office items, computer to office supply, booking and purchasing air-flight tickets in support of DynCorp’s different projects in Iraq.
• Coordinating with finance to provide payments for suppliers.
• Preparing the delivery reports.
• Maintaining a Purchase Request log for all items bought tracking and updating each purchase.
• Preparing Purchase Orders and Maintaining a Purchase Order log for all items bought.
• Maintaining good relationships with the vendors.
• Negotiate some vendors and private companies to do a lot of works in the company.
IT department
• Worked as an IT (doing the maintenance of the computers, the entire network and the internet connection)
Worked as an assistant engineer, supervising workers and organizing
certificate from general company for electrical projects
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