على الشيخ, IT Manager

على الشيخ

IT Manager

MCO 360

البلد
لبنان - بيروت
التعليم
بكالوريوس, Information Technology
الخبرات
3 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :3 years, 9 أشهر

IT Manager في MCO 360
  • لبنان - بيروت
  • يوليو 2021 إلى أبريل 2024

• Led the IT support team to manage company branches across Lebanon.
• Administered network infrastructure to ensure smooth operations.
• Controlled the equipment repair process to ensure swift and efficient completion, maintaining uninterrupted operations.
• Made strategic decisions to upgrade equipment, boosting operational performance by over 50%.
• Managed projects for opening new branches both within and outside Lebanon.
• Prepared and submitted comprehensive daily reports to the CTO, providing detailed insights on IT operations, performance metrics, and ongoing project statuses to support informed decision-making.
• Stayed up-to-date with emerging technologies and industry trends, continuously enhancing my knowledge to implement the latest and most effective IT solutions.

IT Support في MCO 360
  • لبنان - بيروت
  • أغسطس 2020 إلى يوليو 2021

• Diagnosed and repaired PCs, ensuring optimal performance.
• Managed hardware and software issues with proficiency.
• Handled troubleshooting tickets and prioritized tasks effectively.
• Ensured the health and maintenance of all PCs.

الخلفية التعليمية

بكالوريوس, Information Technology
  • في Lebanese International University
  • يوليو 2024

As a graduate from the Lebanese International University (LIU) with a Bachelor of Science in Information Technology, I am proud to have completed my degree with a GPA of 3.48. LIU, known for its commitment to academic excellence and innovative educational practices, provided a robust and comprehensive curriculum that has thoroughly prepared me for the dynamic field of information technology.As a graduate from the Lebanese International University (LIU) with a Bachelor of Science in Information Technology, I am proud to have completed my degree with a GPA of 3.48. LIU, known for its commitment to academic excellence and innovative educational practices, provided a robust and comprehensive curriculum that has thoroughly prepared me for the dynamic field of information technology. Skills: Micorcomputer Support · Data Structures · System and Network Administration · Databases · CCNA · Database Management System (DBMS) · Robotics · Full-Stack Development · Computer Science · Programming

Specialties & Skills

Decision Making
problem solving skills
IT Project Management
Customer Service
IT Technical Support
Technical Support
Customer Service
System & Network Administration
Harwade & Software Specialist
Attention to Detail
Problem Solving
Network Administration
Troubleshooting
LEADERSHIP
Communication skills
Team Leader
Operations Management

اللغات

العربية
اللغة الأم
الانجليزية
متمرّس

التدريب و الشهادات

Network Security (الشهادة)
تاريخ الدورة:
June 2023
CCNA 300 (الشهادة)
تاريخ الدورة:
March 2024
CCNA 100 (الشهادة)
تاريخ الدورة:
February 2021
CCNA 200 (الشهادة)
تاريخ الدورة:
November 2023

الهوايات

  • Cosplaying
    Satisfactory hobby that I do every now and then.
  • Workout
    Nothing special, just a healthy routine.