IT Manager
MCO 360
Total years of experience :3 years, 9 Months
• Led the IT support team to manage company branches across Lebanon.
• Administered network infrastructure to ensure smooth operations.
• Controlled the equipment repair process to ensure swift and efficient completion, maintaining uninterrupted operations.
• Made strategic decisions to upgrade equipment, boosting operational performance by over 50%.
• Managed projects for opening new branches both within and outside Lebanon.
• Prepared and submitted comprehensive daily reports to the CTO, providing detailed insights on IT operations, performance metrics, and ongoing project statuses to support informed decision-making.
• Stayed up-to-date with emerging technologies and industry trends, continuously enhancing my knowledge to implement the latest and most effective IT solutions.
• Diagnosed and repaired PCs, ensuring optimal performance.
• Managed hardware and software issues with proficiency.
• Handled troubleshooting tickets and prioritized tasks effectively.
• Ensured the health and maintenance of all PCs.
As a graduate from the Lebanese International University (LIU) with a Bachelor of Science in Information Technology, I am proud to have completed my degree with a GPA of 3.48. LIU, known for its commitment to academic excellence and innovative educational practices, provided a robust and comprehensive curriculum that has thoroughly prepared me for the dynamic field of information technology.As a graduate from the Lebanese International University (LIU) with a Bachelor of Science in Information Technology, I am proud to have completed my degree with a GPA of 3.48. LIU, known for its commitment to academic excellence and innovative educational practices, provided a robust and comprehensive curriculum that has thoroughly prepared me for the dynamic field of information technology. Skills: Micorcomputer Support · Data Structures · System and Network Administration · Databases · CCNA · Database Management System (DBMS) · Robotics · Full-Stack Development · Computer Science · Programming