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Ali AlSalman, Head Of Administration

Ali AlSalman

Head Of Administration·Ministry of Media

Kuwait

Bachelor's degree, Business Administration

Work experience

Total years of experience: 15 years, 2 months

Head Of Administration

September 2020 - Present

Ministry of Media

Al Kuwait, Kuwait

September 2020 - Present

Company industry:
Public Administration
Job role:
Administration

Vice President

May 2019 - February 2020

Dar Shghf For Advertising and Disturbing

Al Kuwait, Kuwait

May 2019 - February 2020

* i Lead significant units, departments, operations of a total organization, manufacturing in a book stores with all GCC.
* i Sign documents and make commitments for the company for which the company is legally liable.
Participate - led team that creates the organization's overall vision, mission, values, beliefs, and strategic goals.
* iLead, guide, direct, and evaluate the work of other executive leaders, including assistant vice presidents, senior directors, and managers.
Formulate and implement the strategic plan that guides the direction of a team's business or its area of functional responsibility, such as developing a strategic marketing plan.
*Contribute to the sales and profitability requirements of the business as determined by the strategic plans.
*Evaluate the success of the organization. Does the organization achieve the overall success that was budgeted
*Maintain awareness of both the external and internal competitive landscape, opportunities for expansion, customers, markets, and new industry developments and standards.

Company industry:
Advertising
Job role:
Management

Associate Manager

June 2015 - April 2019

Yusuf Ahmed Alghanim & Sons Co.

Al Ahmadi, Kuwait

June 2015 - April 2019

• Supervises on employees in process and assembly areas, plans and assigns work to meet the capability of employee work classifications and balances to meet production requirements.
• Ensures employees are using the correct work methods, tools, equipment and observing safe working practices in the work area.
• Provides guidance, motivation and mentoring to ensure individuals are productive and satisfied with their work environment.
• Collates data on production output, rework, quality defects and reports on performance to the Direct Manager.
• Provides individual skills training to employees to assist their development.
• Monitors employee working time and absenteeism.
• Resolves daily employee issues through counselling and coaching and mentoring.
• Controls the allocation, workflow, labour, machine utilization and inventory flow for the production
area.

Company industry:
General Engineering Consultancy
Job role:
Engineering

Sales Representative

September 2013 - June 2015

VIVA Telecom

Hawali, Kuwait

September 2013 - June 2015

1.Present, promote and sell products/services using solid arguments to existing and prospective customers.
2.Perform cost-­benefit and needs analysis of existing/potential customers to meet their needs.
3.Establish, develop and maintain positive business and customer relationships.
4.Reach out to customer leads through cold calling.
5.Expedite the resolution of customer problems and complaints to maximize satisfaction.
6.Achieve agreed upon sales targets and outcomes within schedule.
7.Coordinate sales effort with team members and other departments.
8.Analyze the territory/market’s potential, track sales and status reports.
9.Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
10.Keep abreast of best practices and promotional trends.

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Compliance Officer

July 2013 - September 2013

Doha Bank

Al Kuwait, Kuwait

July 2013 - September 2013

1.Develops, initiates, maintains, and revises policies and procedures for the general operation of the Compliance Program and its related activities to prevent illegal, unethical, or improper conduct. Manages day-to-day operation of the Program.
2.Develops and periodically reviews and updates Standards of Conduct to ensure continuing currency and relevance in providing guidance to management and employees.
3.Collaborates with other departments (e.g., Risk Management, Internal Audit, Employee Services, etc.) to direct compliance issues to appropriate existing channels for investigation and resolution. Consults with the Corporate attorney as needed to resolve difficult legal compliance issues.
4.Responds to alleged violations of rules, regulations, policies, procedures, and Standards of Conduct by evaluating or recommending the initiation of investigative procedures. Develops and oversees a system for uniform handling of such violations.
5.Acts as an independent review and evaluation body to ensure that compliance Issues/concerns within the organization are being appropriately evaluated, investigated and resolved.
6.Monitors, and as necessary, coordinates compliance activities of other departments to remain abreast of the status of all compliance activities and to identify trends.

Company industry:
Banking
Job role:
Administration

Quality Officer

November 2012 - June 2013

Al Wazan

Al Farawaniyah, Kuwait

November 2012 - June 2013

1.Devising and establishing a company's quality procedures, standards and specifications
reviewing customer requirements and making sure they are met.
2.Working with purchasing staff to establish quality requirements from external suppliers
setting standards for quality as well as health and safety.
3.Making sure that manufacturing or production processes meet international and national standards
looking at ways to reduce waste and increase efficiency.
4.Defining quality procedures in conjunction with operating staff.
5.Setting up and maintaining controls and documentation procedures.
6.Monitoring performance by gathering relevant data and producing statistical reports.
7.Making suggestions for changes and improvements and how to implement them.
8.Using relevant quality tools and making sure managers and other staff understand how to improve the business.
9.Making sure the company is working as effectively as possible to keep up with competitors.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Quality Control

Customer Relationship Officer

September 2010 - September 2012

Commercial Bank Of Kuwait

Al Farawaniyah, Kuwait

September 2010 - September 2012

1• Receive and respond to customer service account inquiries on account balances, transaction details, statements and fees and charges.
2• Open new accounts/Closing accounts
3• Alterations to existing savings and cheque accounts
4• Inquiries for home, car and personal loans
5• Inquiries on internet services
6• Handling cash transactions and cash balancing
7• Overseas transfers
8• Set up periodical payment authorities on accounts
9• Promote bank products and services
10• Change statement of account cycles
11• Identify customer needs
12• Refer customers to appropriate banking services and representatives.

Company industry:
Banking
Job role:
Customer Service and Call Center

Education

Arab Open University

August 2017

August 2017

Bachelor's degree, Business Administration

Kuwait

GPA (point): 2.75 out of 4

GPA (point): 2.75 out of 4

The business administration major is more than comprehensive. It's like the Swiss army knife of business majors. We study every business topic under the sun, interface with faculty from every field and even get the chance to study abroad—all while sharpening our managerial leadership skills. From accountancy to supply chain management, our bachelor's in business administration (BBA) shows us firsthand how every business function integrates with one another. By teaming up with companies like Starbucks, Target and U.S. Bank, students learn how brands actually operate—and how they address social responsibility, ethics, diversity and crisis management. Whether we developing a marketing plan for a sustainable farming nonprofit or advising the founders of at-risk youth programs, business courses like Strategic Management give us real-world consulting opportunities. And all throughout our journey, we have award-winning research professors and successful business leaders to guide us and cheer us on. In a bachelor of business administration degree program the curriculum initially emphasizes fundamental elements of business, such as finance, accounting, management styles, and legal guidelines crucial for operating businesses effectively. Students then investigate more advanced topics in strategic planning, conflict resolution, employee motivation and organizational structure. These programs provide graduates with tools to propel their careers forward in the business world and pursue graduate-level studies.
View attachment

College of Business Studies

August 2010

August 2010

Diploma, Accounting

Kuwait

GPA (point): 2.69 out of 4

GPA (point): 2.69 out of 4

* I participate in a range of traditional and innovative learning activities designed to develop the knowledge, understanding, skills and techniques required for successful participation in employment or further study. Learning activities are varied and include both formal and informal experiences. Learning styles which include's my Certificate learning : • Case studies, which provide me with an opportunity to apply my knowledge to real or simulated scenarios in individual or group situations. • Simulations, modelled on real-life situations and providing learning experiences that promote integration of knowledge, skills and critical thinking of me. • Project work, which may be independent or involve group learning. Projects assist me in developing more in-depth knowledge and skills in conducting research, communication, and in planning, organisation and time management. • Readings taken from textbooks, journals, websites and other sources provide material to further develop concepts and knowledge referred to in individual units in the program. • Reflective activities, such as journals, assist me in integrating the course content and in developing the ability to transfer knowledge and skills from the learning environment into the workplace. • Self-study activities, such as questions with worked examples, (non assessed) online quizzes, and textbook questions and answers. • Online discussion forums, in which students may be required to submit responses to a given question, and/or to participate in a set discussion topic.
View attachment

Bayt.com tests

Generally Accepted Accounting Principles (GAAP) Test

Banking & Finance

Skills

Banking
Expert
Banking
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Human Relations
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Human Relations
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Customer Service
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Customer Service
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Finance
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Finance
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Sales
Expert
Sales
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Sales
Expert
Sales
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Costumer Service
Expert
Costumer Service
Expert
Sales Management
Intermediate
Sales Management
Intermediate
Product Management
Intermediate
Product Management
Intermediate
Complaint Management
Intermediate
Complaint Management
Intermediate
Business Strategy
Intermediate
Business Strategy
Intermediate
Sales Operations
Intermediate
Sales Operations
Intermediate
Team Leadership
Intermediate
Team Leadership
Intermediate
Management
Intermediate
Management
Intermediate
Costumer satasfaction
Expert
Costumer satasfaction
Expert
leadership
Expert
leadership
Expert
Banking
Expert
Banking
Expert
Human Relations
Expert
Human Relations
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Customer Service
Expert
Customer Service
Expert
Finance
Expert
Finance
Expert

Languages

Persian
Expert
English
Expert
Arabic
Expert

Memberships

Kuwaiti Association of Accountants

Member

June 2010

Training and Certifications

Certifications
Lean Management Certification
ExpertRating
Six Sigma Master Implementer Certification
ExpertRating
Statistical Methods for Business (Certification)
ExpertRating
Six Sigma Black Belt Certification
ExpertRating
Kaizen Online Certification (Problem-solving Approach)
ExpertRating
SEO (Search Engine Optimization) Certification
ExpertRating
Six Sigma Green Belt Certification
ExpertRating
Certificate of Appreciation From Commercial Bank of Kuwait
Certificate of Appreciation From VIVA Telecom
2nd Winner Crtificate From VIVA Telecom
Certificate OF Recognition From Commercial Bank of Kuwait
Certificate Of Achievment From CHARTIS MEMSA Insurance Company
Performance Award From Commercial Bank Of Kuwait
Certificate Of Achievment From CHARTIS MEMSA Insurance Company
Accounting Fundamentals Certification
ExpertRating
Project Management Certification
ExpertRating
Selling Skills Certification
ExpertRating
English Business Writing Certification
ExpertRating
Human Resources Certification
ExpertRating
Time Management Certification
ExpertRating
Public Speaking Certification
ExpertRating

Training
Health and Safety General Awareness
Australian College of Kuwait
May 2017
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Combating Money Laundering and Terrorist
Institute Banking Studies
Jun 2012
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English Speed Reading
Institute Banking Studies
Apr 2011
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Skills in English
Institute Banking Studies
Nov 2011
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English For Business Etiquette
Institute Banking Studies
May 2012
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English For Costumer Service
Institute Banking Studies
Oct 2011
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Leading The Market through Exceptional Sales Team
Dale Carnegie Training
Jun 2014
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