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Managed the full sales lifecycle from lead generation and client onboarding to closing deals and post-sale followups.
Developed and maintained a strong client portfolio, building long term relationships that improved customer loyalty and repeat business.
Identified new business opportunities through market research, competitor analysis, networking, and contributing to revenue growth.
Negotiated pricing, contracts, and service terms to achieve mutually benecial agreements. Monitored sales performance against targets and prepared weekly and monthly sales reports for management.
Meet and exceed individual sales targets and key performance indicators (KPIs).
Promote and sell company products and services to prospective and existing customers.
Monitor customer satisfaction and implement improvements where required.

Supported integrated PR and marketing campaigns across digital and traditional media, collaborating with crossfunctional teams to align outreach, promotional activities, and client engagement strategies.
Drafted press releases, media pitches, social media content, and outreach materials while conducting media research and supporting stakeholder communications to enhance brand visibility.
Utilised CRM systems to track customer interactions, sales pipelines, conversion rates, and campaign performance, analysing customer feedback and market trends to generate actionable business and marketing insights.
Managed customer enquiries and after-sales support, monitored media coverage, prepared performance reports, and consistently contributed to achieving targets related to client acquisition, retention, and overall customer satisfaction.
Manage relationships with media contacts, influencers, partners, and community stakeholders.
Assist with content creation for social media, website updates, blogs, and marketing communications.
Ensure all communications align with the companys brand identity and values.
Conduct customer follow-up communications and satisfaction surveys.
Identify opportunities to improve the customer experience and retention rates.

Designed and implemented targeted marketing strategies Spearheaded promotional campaigns.
Tracked and monitored campaign performance
Built and maintained strong relationships
Assist in the development and implementation of marketing strategies aligned with business objectives.
Plan, coordinate, and execute marketing campaigns across multiple channels.
Monitor and evaluate campaign performance, making recommendations for improvement.
Support product launches, promotional activities, and seasonal campaigns.
Manage marketing budgets effectively to maximise return on investment.