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Ali Ali, Sales Consultant & IT Support

Ali Ali

Sales Consultant & IT Support·The Knowledge Academy

United Arab Emirates

Bachelor's degree, Technology

Work experience

Total years of experience: 3 years, 0 months

Sales Consultant & IT Support

April 2025 - Present

The Knowledge Academy

Dubai, United Arab Emirates

April 2025 - Present

• Managed the full sales cycle for training and certification programs, from lead
generation and client consultation to successful enrollment, consistently
exceeding monthly revenue targets.
• Built and maintained a strong pipeline of qualified prospects through strategic
outreach to schools, universities, and corporate clients, driving sustainable
business growth.
• Delivered consultative sales solutions by assessing client needs and
presenting tailored programs, resulting in higher conversion rates and long
term customer satisfaction.

Company industry:
Primary, Prep, & Secondary School
Job role:
Sales

digital marketer

October 2024 - Present

freelance

Latakia, Syria

October 2024 - Present

• Designed and executed social media campaigns, resulting in a 15% increase in brand
engagement.
• Conducted keyword research and optimized website content to improve organic search
rankings, boosting traffic by 40%.
• Managed and monitored paid advertising campaigns across Google Ads and social media
platforms, achieving a 10% ROI.

Company industry:
Marketing
Job role:
Marketing and PR

Sales Representative & IT Support

May 2023 - August 2024

TechMart Computer Store

Latakia, Syria

May 2023 - August 2024

• Consulted with clients to understand requirements, providing tailored recommendations
and ensuring optimal product fit.

Company industry:
IT Services
Job role:
Sales

Education

Department of Computer Systems and Networks

January 2023

January 2023

Bachelor's degree, Technology

Syria

Skills

Social Media Marketing
Expert
Social Media Marketing
Expert
Translation
Expert
Translation
Expert
Information Technology
Expert
Information Technology
Expert
Digital Marketing
Expert
Digital Marketing
Expert
Sales
Expert
Sales
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Teamwork
Expert
Teamwork
Expert
Analytics
Expert
Analytics
Expert
Trends
Expert
Trends
Expert
Creativity
Intermediate
Creativity
Intermediate
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Great Communication
Expert
Great Communication
Expert
Social Media Creator
Expert
Social Media Creator
Expert
digital marketing
Intermediate
digital marketing
Intermediate
Social Media Marketing
Intermediate
Social Media Marketing
Intermediate
Social Media
Intermediate
Social Media
Intermediate
Customer Service
Beginner
Customer Service
Beginner
Marketing
Intermediate
Marketing
Intermediate
Call Center
Intermediate
Call Center
Intermediate
Management
Intermediate
Management
Intermediate

Social profiles

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Certifications
Think Outside the Inbox: Email Marketing
Oct 2024
From Likes to Leads: Interact with Customers Online
Oct 2024
Foundations of Digital Marketing and E-commerce
Oct 2024
Attract and Engage Customers with Digital Marketing
Oct 2024

Hobbies and interests

Travel
Football
Video Games
Chess
Photography