Sales Account Manager
Horizon for Security Services
Total years of experience :13 years, 6 Months
- Responsible for all sales activities and technical design (ELV, CCTV, Wireless System, Security systems, Access control, Power UPS)
- Delivering sales presentations to high-level executives
- Managing a portfolio of accounts
- Manage quality and consistency of product and service delivery.
- Maintaining and expanding relationships with existing clients
- Present and sell company products and services to current and potential clients.
- Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.
- Audits installed systems to ensure proper product revision control and customer support.
• Develop sales strategies to achieve organizational sales goals and revenues
• Responsible for all sales activities and technical design (ELV, CCTV, Parking Management System, -Structured cabling fiber and copper-)
• Work with customers to present a technical perspective on the company’s sales offering
• Provide company representation in industry forums, conferences, and related events
• Interface with internal departments to ensure accuracy and timeliness of solution delivery to individual end users
• Develop and implement product and application training programs for Sales organization
• Collaborate with the Local Operations Teams to obtain contractor quotes in support of sales opportunities
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Establishes new accounts and services accounts by identifying potential customers, planning and organizing sales call schedule
- Preparing tenders, proposals and quotations
- Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications and establishing personal networks
- Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends.
- Experience in A/V, AC Control, Sensors, CCTV, Lighting Control, and other automated systems (Access Control, Security Systems, Alarms).
- Generate complete proposal for the Home Automation System.
- Estimate costs and budgets for the system.
- Good knowledge of different brands and suppliers in the market.
- Responsible for the home automation part with combined products (KNX, JUNG, Siedle)
- Testing complete Home Automation and GRM Systems
- Capable of explaining complicated telecommunications concepts to non-technical professionals.
- Expertise in the development and implementation of voice and data equipment.
- Capable of providing high levels of technical and telecommunications engineering support.
- Proven ability to analyze existing systems and schedule upgrades to increase performance and productivity.
- Strong understanding of mail, cabling and fiber optics.
- Designed and deployed training classes for new customers and carriers.
- Created supporting documentation for systems and software usage and control.
- Integrated cell phone data support into current systems, enabling company to monitor and document usage.
- Reviews progress of technical roles throughout the company.
- Responsible for team training Fiber Optic technologies (Installation, Link validation, Troubleshooting).
- Splicing, testing and termination of optical fiber cable.
- In depth knowledge of optical fiber and it’s laying, testing and jointing.
- Implement systems that reward good staff performance & competence.
- Develop the company’s Technical processes.
- Created supporting documentation for systems and software usage and control.
- Arrange team meetings.
- K18 Project Manager on behalf of Orascom Telecom Algeria (Djezzy)-Supply, installation.
K18 Network and Service Analyzer (NSA):
- Monitoring, Troubleshooting and Optimizing Mobile Networks.
- In charge of distribution of fiber optic products Fiber Fab brand.
- Installing fiber optic Links.
- Testing fiber optic links with modern tools.
- Providing training for customers (Furukawa Splicer Fitel S178 | DTX 1800 Cable Analyser Fluke Networks | OTDR Anritsu | Optronics Fiber Optic products).
- Troubleshooting FTTx network using OTDR, Source Meter, Power Meter and Visual Fault Locater.
- Scripting Python & WatiN & JAVASCRIPT (DEV).
- Support level 1 on Datametrie software (SaaS monitoring the performance and availability of web applications, intranet, voice and video).
- Release and monitoring of projects.
- Increasing the skills on IT environments and networks.
- Tools expertise (script development, analysis, diagnostics).
- Relationship skills, customer support requests(EasyVista).
- Knowledge of internet environments, intranet, network infrastructure, VoIP.
- Database handling and administration (Oracle).
Internship within the Research Laboratory in Human-System Interaction (LARIHS)
Development of a Classification System for Pathological Speech Using a Hierarchical Architecture of Neural Networks.
National Engineering degree in Telecommunication