Senior Auditor
Bureau veritas
Total years of experience :12 years, 10 Months
• Keeping track of certification cycles of all clients and ensuring submittal of recertification proposals well in advance.
• Preparing audit plans (as lead auditor).
• Processing the clients file packages for certification approval through regional technical approval.
• Preparing the files for new clients according to a standard format.
• Planning of initial, main and surveillance audits.
• Ensuring timely submittal of audit program.
• Performing audits as lead auditor or team member as auditor according to audit plan sent to client.
• Following up regularly with the auditors for timely reporting (as lead auditor).
• Maintaining log of nonconformities raised during the audit and performing regular follow up with the clients for their closure as per the target dates.
• Reviewing certification files regularly for their completeness and accuracy.
• Ensuring timely invoicing and maintaining clients’ contact information regarding the invoices.
• Gathering customer feedback regularly and maintaining records of customer complaints.
Bcom , Batchelor of commerce