Office Manager
Sapphire Co.
Total years of experience :13 years, 9 Months
I have worked at Local Content and Private Sector Development (LCPSD) Unit at The Council of Economic and Development Affairs (CEDA) as Office Manager, from November 2017 until now.
Here are some of my areas of responsibilities:
•Planning and managing day-to-day works of the President’s office with ensuring that the President is fully supported in his activities within the unit and across his other official roles and commitments
•Supporting the President in managing internal and external entities
•Sitting up policies and procedures of the President office
•Managing and overseeing the office ‘s team
•Being the initial point contact and liaison between the President and the unit
•Working effectively on strategic topics or priorities, in order to deal effectively with internal and external stakeholders
•Representing the President in some of important activities
•Managing agenda, email and mail box of the President
•Attending & taking minutes of meeting
•Taking care of correspondences of the President
•Regulating a decision making process in President’s meetings
•Supporting the President in liaising with government and private sector entities
•Following up with concern people or department
•Overseeing the business trip of the President internally or externally from A-Z, flights, hotels, greet and meeting service, and so on
•Managing the yearly corporate calendar
•Managing the archiving system for documents and database of contacts
•Providing fully support for the staff and consultants
I worked at Sapphire Limited Company (Owned by STC Group) as Office Manager for the CEO,
for the CEO and MD, from March 2013 until March 2015.
Here are some of my areas of responsibilities:
•Taking care of all personal things which belongs to the reported manager
•Achieving all the assigned tasks that belongs to the office as planned
•Meeting & solving issues or difficulties that may face customers or clients
•A quick response with all sudden business that needs a fast action
•Enhancing the work environment according to the business demands
•Enhancing the procedure of solving & following the problems through unifying the communication channel
•Enhancing & developing the methodology of filling the documents
•Directing the staff in order to implement the appropriate action to reflect positively on the performance
•Logistic supporting for departments or people during special events or occasions
•Managing the yearly corporate calendar
•Cooperation with the managements of all companies which are under the umbrella of mother company
•Providing a full support to the Board in order to let them take effective decisions
I worked at Human Resource Development Fund (HRDF) as Secretary for the Director General, from 2012 until March 2013.
Here are some of my areas of responsibilities:
•Type correspondences, reports or any other required documents
•Maintain office files
•Open and distribute the mail
•Taking minutes of meetings
•Distributing minutes on the concern people
•Preparing the replied emails for the DG
I worked at Al-Elm Company as Office Manager, from 2011 until 2012.
Here are some of my areas of responsibilities:
•Daily routine like preparing the signature book, receiving phone calls, etc.
•Organizing the office layout and maintaining supplies of stationery and equipment
•Writing reports for senior management and delivering presentations
•Recording office expenditure and managing the budget
I worked at National TriGeneration CHP Company (NTCC) as Office Manager for the CEO and MD, from 2009 until 2011.
Here are some of my areas of responsibilities:
•Maintaining the confidential records and files
•Maintaining the records of decisions
•Reviewing and editing the reports to the Board
•Prepare correspondence for Board members
•Working & Preparing agendas for the Board Members meetings
•Following up the implementation of Board Members decisions & recommendations
I worked
Here are some of my areas of responsibilities:
•Assign and monitor clerical, administrative and secretarial responsibilities and tasks among office staff
•Allocate available resources to enable successful task performance
•Co-ordinate office staff activities to ensure maximum efficiency
•Evaluate and manage staff performance
•Recruit and select office staff
•Organize orientation and training of new staff members
•Design and implement filling systems
•Ensure security, integrity and confidentiality of data
•Design and implement office policies and procedures
•Analyze and monitor internal processes
•Implement procedural and policy changes to improve operational efficiency
•Co-ordinate schedules, appointments and bookings
•Review and approve office supply acquisitions
•Handle customer inquiries and complaints
•Maintain a safe and secure working environment
In addition, I was a member of supporting team of local supervising committee in poll-day for electing members of City Hall.
Here are some of my areas of responsibilities:
•Providing administrative support to the GM, departments & sections in order ensure that municipal operations are maintained in an effective, up to date and accurate manner
•Supervision on the department’s cars: maintenance, fuel, etc.
•Managing the incoming or outgoing documents
•Coordinates with seniors about their annual vacations
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