Ali Al Mahfoodh, IT Field Service Engineer

Ali Al Mahfoodh

IT Field Service Engineer

GE - Healthcare

Location
Saudi Arabia - Riyadh
Education
Master's degree, Information Technology (Information Assurance)
Experience
3 years, 5 Months

Share My Profile

Block User


Work Experience

Total years of experience :3 years, 5 Months

IT Field Service Engineer at GE - Healthcare
  • Saudi Arabia - Riyadh
  • March 2015 to April 2016

Handle RIS-PACS all related IT systems and services (servers, workstations, software and etc). In addition, act as a business communication channel between customers (hospitals) and GE HealthCare Management for any further requests or additional support requests uncovered in my tasks.

IT Compliance Officer at Riyad Bank
  • Saudi Arabia - Riyadh
  • January 2014 to May 2014

This has been an internship program. Activities varied between observing Riyad Bank's IT hardware and software configurations that do not comply with the rules and regulations of SAMA (Saudi Arabian Monetary Agency). And performing clerical and managerial projects within the Compliance department working environment. I have passed this internship program and, with it, graduated with a master degree program in IT from Loyola University Chicago.

computer technician at free agent
  • Saudi Arabia - Qatif
  • September 2011 to July 2012

this period has witnessed a massive unemployement rate in Saudi Arabia, I had to work at a local PC store building and fixing computers.

Front Line Help Desk Specialist at mbs
  • Saudi Arabia - Khobar
  • January 2011 to August 2011

MBS (Mena Business Services) is a Sub-Contractor for Saudi Aramco which holds all the support operations for any IT related tasks by remotely troubleshooting Aramco worker's office computers, help them with SAP system, and so on.

Marketting Engineer at MadaEnergy (Raiz Group)
  • Saudi Arabia - Khobar
  • January 2010 to March 2010

I was exposed to do everything but IT.

Education

Master's degree, Information Technology (Information Assurance)
  • at Loyola University Chicago
  • May 2014

This particular field of major tends to expose IT students to extensive practical projects related to plenty of IT majors such as Database mining/Programming, as well as OOPLs. In addition, other crucial trainings in management have been conducted pretty extensively in Project managements (i.e: Management of Services Operations and practical IT project management). Also, there are other practical courses that conducted actual scenarios of dealing with network intrusion detection and prevention.

Bachelor's degree, Information Technology
  • at Ahlia University
  • June 2009

Ahlia University is a well reputable university that is in association with Brunel University in UK. My goal at Ahlia university is to gather up as much knowledge as possible in the least time possible. Therefore, i managed to keep up my GPA very high and got qualified to be honored every semester.

Specialties & Skills

Team Management
Administration
Communication Skills
Project Management
Microsoft Office
Server Administration
Microsoft Office Suite - Open Office Suite
Sound Engineering
Linux Shell
Computer Hardware Manipulation
Professional Photography
Visual Studio
Software Implementation
mobile device programming
Electronic Circuits
Project Management
intrusion detection
HTML/PHP

Languages

Arabic
Expert
English
Expert
French
Beginner
Persian
Beginner

Training and Certifications

SAP Functional Consultation (SAP Young Professional Program) (Certificate)
Date Attended:
March 2015
Valid Until:
December 2036
MCTS - Windows Server 2008 R2, Server Virtualization (Certificate)
Date Attended:
April 2010
Microsoft Certified IT Professional (Certificate)
Date Attended:
April 2010
MCTS - Windows Server Network Infrastructure: Configuration (Certificate)
Date Attended:
December 2010
MCTS - Windows Server 2008 Active Directory: Configuration (Certificate)
Date Attended:
December 2010
CompTIA A+ (Certificate)
Date Attended:
July 2010
Microsoft Certified Technology Specialist (Certificate)
Date Attended:
December 2010
MCITP - Server Administrator (Certificate)
Date Attended:
April 2010