Key Account Manager
Nahil Computers
Total years of experience :5 years, 5 Months
-Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
-Acquire a thorough understanding of key customer needs and requirements.
-Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
-Ensure the correct products and services are delivered to customers in a timely manner
Serve as the link of communication between key customers and internal teams.
-Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
-Play an integral part in generating new sales that will turn into long-lasting relationships.
-Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.