Showroom Manager
BEST AlYousifi
مجموع سنوات الخبرة :13 years, 1 أشهر
• Managed daily showroom operations, including sales, customer service, inventory management, and staff supervision.
• Developed and implemented sales strategies to meet or exceed sales targets and goals.
• Utilized data analytics tools to track and analyze sales performance.
• Generated regular reports on key performance indicators, identifying areas for improvement.
• Trained and supervised showroom staff, providing coaching and feedback as necessary to improve performance.
• Built and maintained strong customer relationships, addressing concerns and ensuring satisfaction.
• Resolved escalated customer issues and offered timely and effective solutions.
• Monitored inventory levels and collaborated with procurement to ensure adequate stock.
• Optimized product displays and layouts to enhance the customer shopping experience.
• Implemented policies and procedures to streamline showroom processes.
• Made data-driven decisions to improve sales and operational efficiency.
• Developed a pricing strategy that maximizes profits and market share, setting sales Targets.
• Communicated and collaborated with international vendors to initiate and manage the procurement of new items.
• Recruited, trained, and managed a team of entertainment professionals, including performers and support staff.
• Planned and coordinated entertainment events, ensuring smooth execution from conception to completion.
• Handled social media platforms and created promotions.
• Interacted with guests to gather feedback and preferences, ensuring entertainment programs meet customer expectations.
• Implemented strategies to enhance guest satisfaction and loyalty.
• Coordinated and oversaw all aspects of delivery operations, including scheduling, routing, and tracking deliveries to ensure timely and accurate distribution of goods.
• Collaborated with cross-functional teams to streamline processes and enhance customer satisfaction.
• Led and managed a team of delivery drivers, providing guidance, training, and support to ensure high performance and adherence to company policies and procedures.
• Oversaw the maintenance and servicing of delivery vehicles to ensure they were in optimal condition for safe operation. This includes scheduling regular inspections, repairs, and servicing as needed.
• Ensured high levels of customer satisfaction by addressing any delivery-related issues or concerns promptly and effectively. Act as a point of contact for customer inquiries and delivery complaints.
• Tracked and analyzed key performance metrics related to delivery operations, such as on-time delivery rates, vehicle utilization, and fuel efficiency, and implemented improvements as needed.
• Maximized sales and profitability
• Provided my team with a stimulating and supportive environment
• Ensured standards for quality, health, and safety.
• Maintained and increased standards of customer service, driving team performance,
• Controlled the training and development of my staff.
• Coordinated and oversaw all aspects of delivery operations, including scheduling, routing, and tracking deliveries to ensure timely and accurate distribution of goods.
• Collaborated with cross-functional teams to streamline processes and enhance customer satisfaction.
• Led and managed a team of delivery drivers, providing guidance, training, and support to ensure high performance and adherence to company policies and procedures.
• Oversaw the maintenance and servicing of delivery vehicles to ensure they were in optimal condition for safe operation. This includes scheduling regular inspections, repairs, and servicing as needed.
• Ensured high levels of customer satisfaction by addressing any delivery-related issues or concerns promptly and effectively. Act as a point of contact for customer inquiries and delivery complaints.
• Tracked and analyzed key performance metrics related to delivery operations, such as on-time delivery rates, vehicle utilization, and fuel efficiency, and implemented improvements as needed.
• Welcome and advise customers
• Handle payments,
• Arrange ordering and delivery
• Deal with any enquirers and complaints and monitor customer service
• Serve customers as needed.
Scientific Section
