Ali Almousaawi, Showroom Manager

Ali Almousaawi

Showroom Manager

BEST AlYousifi

Location
Kuwait
Education
Bachelor's degree, Business Administration in Management
Experience
13 years, 1 Months

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Work Experience

Total years of experience :13 years, 1 Months

Showroom Manager at BEST AlYousifi
  • Kuwait - Al Kuwait
  • February 2021 to February 2024

• Managed daily showroom operations, including sales, customer service, inventory management, and staff supervision.
• Developed and implemented sales strategies to meet or exceed sales targets and goals.
• Utilized data analytics tools to track and analyze sales performance.
• Generated regular reports on key performance indicators, identifying areas for improvement.
• Trained and supervised showroom staff, providing coaching and feedback as necessary to improve performance.
• Built and maintained strong customer relationships, addressing concerns and ensuring satisfaction.
• Resolved escalated customer issues and offered timely and effective solutions.
• Monitored inventory levels and collaborated with procurement to ensure adequate stock.
• Optimized product displays and layouts to enhance the customer shopping experience.
• Implemented policies and procedures to streamline showroom processes.
• Made data-driven decisions to improve sales and operational efficiency.

Facility Manager at EDAM Group Kids & Adults Entertainment
  • Kuwait - Hawali
  • July 2016 to February 2021

• Developed a pricing strategy that maximizes profits and market share, setting sales Targets.
• Communicated and collaborated with international vendors to initiate and manage the procurement of new items.
• Recruited, trained, and managed a team of entertainment professionals, including performers and support staff.
• Planned and coordinated entertainment events, ensuring smooth execution from conception to completion.
• Handled social media platforms and created promotions.
• Interacted with guests to gather feedback and preferences, ensuring entertainment programs meet customer expectations.
• Implemented strategies to enhance guest satisfaction and loyalty.

Delivery Manager at The United Foodstuff Industries Group Company ( sable )
  • Kuwait - Al Farawaniyah
  • August 2013 to July 2016

• Coordinated and oversaw all aspects of delivery operations, including scheduling, routing, and tracking deliveries to ensure timely and accurate distribution of goods.
• Collaborated with cross-functional teams to streamline processes and enhance customer satisfaction.
• Led and managed a team of delivery drivers, providing guidance, training, and support to ensure high performance and adherence to company policies and procedures.
• Oversaw the maintenance and servicing of delivery vehicles to ensure they were in optimal condition for safe operation. This includes scheduling regular inspections, repairs, and servicing as needed.
• Ensured high levels of customer satisfaction by addressing any delivery-related issues or concerns promptly and effectively. Act as a point of contact for customer inquiries and delivery complaints.
• Tracked and analyzed key performance metrics related to delivery operations, such as on-time delivery rates, vehicle utilization, and fuel efficiency, and implemented improvements as needed.

Area Manager at The United Foodstuff Industries Group Company ( sable )
  • Kuwait - Al Farawaniyah
  • October 2012 to August 2013

• Maximized sales and profitability
• Provided my team with a stimulating and supportive environment
• Ensured standards for quality, health, and safety.
• Maintained and increased standards of customer service, driving team performance,
• Controlled the training and development of my staff.

Delivery In-Charge at The United Foodstuff Industries Group Company ( sable )
  • Kuwait - Al Farawaniyah
  • March 2012 to October 2012

• Coordinated and oversaw all aspects of delivery operations, including scheduling, routing, and tracking deliveries to ensure timely and accurate distribution of goods.
• Collaborated with cross-functional teams to streamline processes and enhance customer satisfaction.
• Led and managed a team of delivery drivers, providing guidance, training, and support to ensure high performance and adherence to company policies and procedures.
• Oversaw the maintenance and servicing of delivery vehicles to ensure they were in optimal condition for safe operation. This includes scheduling regular inspections, repairs, and servicing as needed.
• Ensured high levels of customer satisfaction by addressing any delivery-related issues or concerns promptly and effectively. Act as a point of contact for customer inquiries and delivery complaints.
• Tracked and analyzed key performance metrics related to delivery operations, such as on-time delivery rates, vehicle utilization, and fuel efficiency, and implemented improvements as needed.

Accountant at Gallery Istikbal
  • Lebanon - Saidon
  • January 2011 to January 2012

• Welcome and advise customers
• Handle payments,
• Arrange ordering and delivery
• Deal with any enquirers and complaints and monitor customer service
• Serve customers as needed.

Education

Bachelor's degree, Business Administration in Management
  • at Beirut Arab University
  • July 2010
High school or equivalent, Scientific Section
  • at Al-Jameel Private School
  • July 2005

Scientific Section

Specialties & Skills

Inventory Control
Microsoft Office software & the Internet- Expert
Marketing
Training
Microsoft Excel
Content Marketing
Marketing
Project Management
Content Marketing
customer service
Inventory Management
Problem-Solving

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Marketing Secrets (Certificate)
Date Attended:
January 2024
Business Growth (Certificate)
Date Attended:
January 2024
Principles of Sales (Certificate)
Date Attended:
February 2020
Content Marketing (Training)
Training Institute:
Eid Almujaibel
Date Attended:
October 2019
Principles of Project Management (Training)
Training Institute:
Kuwait Chamber of commerce & Industry
Date Attended:
February 2013
Internet Marketing Basics (Training)
Training Institute:
Zain Kuwait
Date Attended:
December 2013
Duration:
3 hours

Hobbies

  • Reading & Running