HR Administrator
CNS
Total des années d'expérience :4 years, 3 Mois
- Organize and maintain personnel records.
- Update internal databases (e.g. record Sick or Annual leave).
- Prepare HR documents, like employment contracts and new hire guides.
- Revise company policies.
- Liaise with external partners, like insurance vendors, and ensure legal compliance.
- Answer employees queries about HR-related issues.
- Assist payroll department by providing relevant employee information (e.g. leaves of absence, sick days and work schedules)
- Process expense forms
- Devised business strategies to ensure company sales targets and profitability are achieved or
exceeded, including rigorous prospecting activities to ensure customer satisfaction and
engagement with clients
- Performed monthly forecasting and competitive analysis to determine accurate performance
levels and need for growth into current and additional vertical markets and product categories
- Analyzed latest marketing trends and tracking competitors' activities, and providing valuable
inputs for fine-tuning sales and marketing strategies
- Represented the entire range of banking products /services to the assigned customers; lead the
customer's account planning cycle and ensure that the client's needs and expectations are met by
the business.
- Establish sales strategies for key accounts and contribute to the achievement of sales operational objectives by providing inputs and recommendations for strategic planning and reviews.
- Research and source new potential clients, understand their needs, provide required solutions and resolve key client issues and complaints.
- Effectively meet customer expectations in terms of efficiency, correctness, and professionalism of response to enhance client relationships & loyalty and maintain high standards of service excellence.
- Interact with the potential customers to build robust business relationship with the aim to ascertain the market expectations and promote products accordingly to develop the brand & organizational image.
Information Technology Courses: - Network security - CSS & HTML - Multi-Media - Software Development