show room supervisor
salam studio & stores
Total years of experience :4 years, 2 Months
• Day to day running and operating of the floor( scheduling and assigning employees, replenishment process, stockrooms, returns, customers complaints)
• Ensuring a consistently high standard of store presentation and display, working closely with visual team
• Maintaining accurate sales reports and summaries.
• Developed, supervise and oversee the maintenance and usage of 3000 VIC and VVI Customer database.
• Set an example for the team by acting as a role model using the company’s and personal values.
• Train and support the sales team in providing a professional and excellent level of customer service with existing and new customers.
• Develop and motivate the team members by orienting, training and appraise.
• Manage retail staff, including cashier, people working on the floor.
• Determine daily coupons.
• Ensure pricing is correct.
• Work on store displays.
• Attend trade shows to identify new products and services.
• Coach, counsel, recruit, train, and discipline employees.
• Evaluate on-the-job performance.
• Identify current and future trends that appeal to consumers.
• Ensure merchandise is clean and ready to be displayed.
• Maintain inventory and ensure items are in stock.
• Keep up with fluctuating supply and demand.
• Ensure promotions are accurate and merchandised to the company’s standards.
• Utilize information technology to record sales figures, for data analysis and forward planning.
• Ensure standards for quality, customer service and health and safety are met.
• Monitor local competitors.
• Ensure hours of operation are in compliance with local laws.
• Maintain store's cleanliness and health and safety measures.
• Organize and distribute staff schedules.
• Help retail sales staff achieve sales targets.
• Manage different departments within the store.
• Handle customer questions, complaints, and issues.