Office Assistant
Trafalgar
Total years of experience :6 years, 4 Months
Assisting customers by getting their specific needs by using apple way achieving our store and individual target which is between 40-70 thousand, handling online orders by ordering for the customers, refund and exchange orders with online team, dealing with suppliers and the head office throw emails, fixing schedules for the team.
Assisting customers to fix their issues in professional way as well as offering them a new service to get better benefits and achieving the team target working under pressure 8 hours receiving calls from customers and controlling their anger to offer them the best service.
Focus:I have a clear, logical mind with a practical approach to problem-solving and a drive to see things through to completion. I have more than 6 years of experience in Customer service and team training, I am eager to learn, I enjoy overcoming challenges, and I have a genuine interest in Business and making organizations successful.