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ali choukri, Senior Business Analyst & Project Manager | Product Owner | PMO | Project Director

ali choukri

Senior Business Analyst & Project Manager | Product Owner | PMO | Project Director·La Poste Group

United Arab Emirates

Master's degree, corporate management

Work experience

Total years of experience: 13 years, 0 months

Senior Business Analyst & Project Manager | Product Owner | PMO | Project Director

July 2013 - Present

La Poste Group

Issy-les-Moulineaux, France Hybrid

July 2013 - Present

Leading product vision, agile transformation, release management, and business analysis for nationwide e-commerce platform redesign serving millions of French consumers across 10 cross-functional squads.

PRODUCT OWNERSHIP & BUSINESS ANALYSIS:
- Defined product vision and 18-month strategic roadmap aligned with e-commerce business objectives
- Managed product backlog and feature prioritization ensuring maximum business value delivery
- Conducted stakeholder workshops to gather requirements, validate priorities, and align product vision with business objectives
- Wrote and refined 200+ user stories with clear acceptance criteria using INVEST principles
- Performed gap analysis between current state and future vision identifying optimization opportunities
- Collaborated with UX designers to create user-centric interfaces driving customer adoption and satisfaction
- Coordinated quarterly release planning to deliver features aligned with e-commerce seasonal peaks and business milestones

SCRUM MASTER & AGILE COACHING:
- Facilitated all Scrum ceremonies (sprint planning, daily stand-ups, sprint reviews, retrospectives) for 10 cross-functional squads
- Coached development teams on self-organization, collaboration, and Agile principles to foster high-performing team dynamics
- Removed impediments and resolved blockers proactively enabling teams to maintain velocity and meet sprint commitments
- Drove continuous improvement initiatives through data-driven retrospectives implementing process changes
- Fostered psychological safety and transparency creating environment where teams could experiment, learn, and innovate
- Achieved 40% velocity improvement and increased team satisfaction score from 6.5 to 8.7/10

RELEASE MANAGEMENT & DEPLOYMENT:
- Orchestrated end-to-end release lifecycle coordinating Development, QA, DevOps, and Product Owner teams
- Established release governance framework including Change Advisory Board (CAB) meetings, release notes, rollback procedures, and risk mitigation
- Implemented comprehensive dashboards tracking deployment readiness, code quality metrics, test coverage, and production health indicators
- Coordinated release dependencies, managed blocking issues, and maintained critical path analysis to ensure on-schedule deliveries
- Facilitated release retrospectives and stakeholder communications ensuring transparency and continuous improvement across organization
- Reduced release incidents by 25% and doubled deployment frequency (monthly to bi-weekly)
- Achieved 99.8% deployment success rate with zero-downtime for business-critical systems

PMO & PORTFOLIO OVERSIGHT:
- Established portfolio management framework providing executive visibility into program health, risks, and dependencies
- Implemented program dashboards and KPIs tracking progress, resource utilization, budget consumption, and quality metrics
- Facilitated program governance through Change Advisory Board ensuring alignment and controlled change management
- Managed resource allocation and capacity planning across squads optimizing utilization and preventing bottlenecks
- Provided executive reporting on program status escalating risks and recommending corrective actions to leadership

KEY ACHIEVEMENTS:
✓ Delivered 20+ major features with 95% stakeholder satisfaction
✓ Reduced time-to-market by 40% through streamlined processes and agile practices
✓ Coordinated successful releases during peak e-commerce periods (Black Friday, Christmas season)
✓ 100% executive visibility into program health and delivery status through comprehensive dashboards

Company industry:
Internet & E-commerce
Job role:
Information Technology

Product Manager | Business Analyst | Project Manager | PMO

January 2021 - April 2023

EssilorLuxottica

Creteil, France Hybrid

January 2021 - April 2023

Managed €700K portfolio of 6 business-critical finance applications during Essilor-Luxottica merger integration, coordinating delivery across France and India serving 300+ global users.

PRODUCT MANAGEMENT:
- Owned product vision for €700K portfolio of finance platforms (SAP BPC, IBM TM1, Qlik) serving Finance, IT, and Business stakeholders
- Defined 18-month product roadmaps aligning technology investments with merger integration strategy and business needs
- Prioritized feature backlogs based on ROI analysis, user impact, and strategic value to the organization
- Conducted user research and stakeholder interviews to deeply understand pain points and validate solution approaches
- Managed product lifecycle from ideation through delivery ensuring solutions met both functional and business requirements

BUSINESS ANALYSIS & REQUIREMENTS ENGINEERING:
- Gathered and analyzed requirements from Finance, IT, and Business stakeholders across multiple countries and business units
- Conducted comprehensive gap analysis between existing systems and merger integration needs documenting consolidation requirements
- Facilitated requirements workshops bringing together diverse stakeholders to align on priorities and solution approach
- Created comprehensive Business Requirement Documents (BRD), functional specifications, and process maps for 6 finance platforms
- Managed requirements traceability ensuring all business needs were addressed through solution delivery
- Performed vendor evaluation and RFP development analyzing solutions against business criteria
- Validated solutions through UAT coordination ensuring deliverables met business expectations

PROJECT MANAGEMENT & PMO:
- Managed €700K annual budget and coordinated resource allocation across France and India teams
- Implemented executive dashboards providing real-time visibility into portfolio health, risks, and dependencies
- Coordinated with infrastructure, security, and operations teams ensuring deployment readiness and compliance
- Developed business cases and ROI analysis for portfolio investments aligned with integration strategy
- Managed vendor contracts, SLA negotiations, and ongoing relationships for strategic platforms
- Established portfolio governance frameworks for change management, incident resolution, and continuous improvement

AGILE DELIVERY & SCRUM PRACTICES:
- Deployed Scrum methodologies across international teams spanning France and India during complex merger integration
- Trained team members on Agile principles and established consistent ceremonies across time zones
- Facilitated Scrum ceremonies across multiple time zones ensuring alignment and synchronization despite geographical distribution
- Mentored Product Owners and stakeholders on their roles in Agile framework fostering shared understanding of responsibilities
- Identified and resolved organizational impediments hindering Agile adoption during merger transformation

KEY ACHIEVEMENTS:
✓ Delivered €50M cost synergies through strategic system consolidation enabling merger integration success
✓ 98% on-time delivery across 24-month complex merger integration despite organizational challenges
✓ 98% stakeholder agreement on solution scope navigating competing priorities across merged organization
✓ 99.5% system uptime during critical financial closing periods ensuring business continuity
✓ 98% feature adoption rate validating solution-market fit and user satisfaction
✓ Successfully transitioned 8 teams to Scrum practices improving delivery predictability

Company industry:
Manufacturing

Product Owner | Scrum Master | Business Analyst

December 2018 - December 2020

Les Mousquetaires (Retail Group)

Chatillon, France Hybrid

December 2018 - December 2020

Owned merchandise planning product from vision through delivery, transforming retail operations for France's largest retail cooperative serving 3, 000+ stores nationwide.

PRODUCT OWNERSHIP & STRATEGIC PLANNING:
- Defined comprehensive product vision and 18-month strategic roadmap aligned with retail business objectives and market seasonality
- Wrote and prioritized 200+ epics and user stories with clear acceptance criteria using INVEST principles
- Managed product backlog ensuring continuous delivery of highest-value features based on business impact and user needs
- Served as product evangelist communicating vision and progress to executive stakeholders and securing ongoing buy-in
- Collaborated with UX team to design intuitive interfaces for non-technical retail buyers ensuring high adoption rates

BUSINESS ANALYSIS & USER RESEARCH:
- Conducted extensive user research including store visits, buyer interviews, and workflow observations to validate product-market fit
- Documented current-state processes identifying gaps, inefficiencies, and improvement opportunities in merchandise planning
- Facilitated requirements elicitation workshops with Merchandising, Supply Chain, and Store Operations stakeholders
- Created detailed user personas, journey maps, and requirement specifications ensuring solutions addressed real user needs
- Translated complex business requirements into clear user stories and acceptance criteria for development teams
- Validated solutions through UAT sessions with pilot stores gathering feedback and iterating based on real-world usage

SCRUM MASTER & AGILE TRANSFORMATION:
- Facilitated comprehensive Agile ceremonies: story mapping workshops, sprint planning, daily stand-ups, sprint reviews, retrospectives
- Coached team members on Agile mindset, self-organization, and continuous improvement enabling cultural transformation
- Implemented servant leadership approach focusing on removing impediments and enabling team success rather than command-control
- Drove sprint retrospectives that generated actionable improvements resulting in sustained velocity gains over 12 months
- Created psychologically safe environment where team could experiment, fail fast, and continuously learn and improve
- Reduced sprint spillover from 30% to 5% through improved planning and team capability development

STAKEHOLDER MANAGEMENT & DELIVERY:
- Managed relationships with executive stakeholders across Merchandising, IT, and Operations departments
- Coordinated with IT operations teams ensuring smooth releases during critical retail periods (seasonal peaks, promotional events)
- Provided regular status updates to leadership on product progress, risks, and business impact
- Negotiated priorities and managed expectations across competing stakeholder demands

KEY ACHIEVEMENTS:
✓ 35% team velocity increase within 12 months through agile transformation and continuous improvement
✓ 22% inventory forecast accuracy improvement delivering significant business value to retail operations
✓ 95% user satisfaction score validating product-market fit and solution effectiveness
✓ 40% cycle time reduction from requirements to production deployment
✓ Successful nationwide rollout to 3, 000+ retail stores with zero critical incidents
✓ Seamless deployments during seasonal peak periods (Christmas, Back-to-School) ensuring business continuity

Company industry:
FMCG
Job role:
Information Technology

Education

Institute Of Political Studies Paris-'sciences Po'

June 2012

June 2012

Master's degree, corporate management

France

Institute Of Political Studies Paris-'sciences Po'

June 2010

June 2010

Bachelor's degree, bachelor

France

Skills

Business Analysis

Expert

Scrum

Expert

Certified Professional Scrum Product Owner

Expert

Agile Project Management

Expert

Requirements Gathering

Expert

Stakeholder Management

Expert

Release Management

Intermediate

Project Management

Expert

ERP Implementation

Expert

AGILE COACHING

Intermediate

CERTIFIED SCRUM MASTER

Intermediate

DIGITAL TRANSFORMATION

Intermediate

E COMMERCE

Intermediate

FINANCE

Intermediate

PRODUCT MANAGEMENT

Intermediate

PRODUCT ROADMAP MANAGEMENT

Intermediate

REQUIREMENTS ANALYSIS

Intermediate

Languages

French

Native Speaker

English

Expert

Arabic

Intermediate

Spanish

Intermediate

Training and Certifications

Certifications
Inventory forecast accuracy improvement
Professional Scrum Master I (PSM I)
Professional Scrum Product Owner I (PSPO I)

Hobbies and interests

running
karate,
football,
Travel,