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Ali Dabaja, Branch Manager

Ali Dabaja

Branch Manager·Supermarket Al Zein

Lebanon

Higher diploma, ادارة وتنظيم

Work experience

Total years of experience: 16 years, 5 months

Branch Manager

January 2024 - Present

Supermarket Al Zein

Beirut, Lebanon

January 2024 - Present

• Oversee all daily supermarket operations ensuring high standards of cleanliness, product
availability, and customer satisfaction
• Lead, train, and motivate a team of 10+ staff including cashiers, stockers, and department
supervisors
• Manage inventory levels, forecast demand, and coordinate with suppliers to minimize waste
and ensure stock rotation (FIFO)
• Implement operational procedures to improve efficiency and reduce costs across all
departments
Company industry:
Food & Beverage Production
Job role:
Management

manager

February 2018 - Present

future

Beirut, Lebanon

February 2018 - Present

Company industry:
1652
Job role:
Marketing and PR

manager

February 2018 - September 2024

future

Beirut, Lebanon

February 2018 - September 2024

Company industry:
Printing

Executive Secretary

January 2018 - January 2024

Future Press

Beirut, Lebanon

January 2018 - January 2024

• Managed executive calendars, scheduling meetings, appointments, and travel arrangements
for senior management
• Acted as primary point of contact between executives, internal departments, and external
clients
• Prepared, edited, and formatted official correspondence, memos, reports, and executive
presentations
• Organized and maintained confidential physical and digital filing systems with high attention to
detail
• Coordinated cross-departmental communications ensuring seamless information flow at the
executive level
Company industry:
Advertising
Job role:
Secretarial

Retail Sales Representative

January 2010 - January 2018

Telecommunications Company

Beirut, Lebanon

January 2010 - January 2018

• Assisted customers in selecting smartphones, accessories, and mobile plans tailored to
individual needs
• Consistently achieved and exceeded monthly sales targets for devices, data plans, and
insurance policies
• Provided technical support and troubleshooting for device setup, data transfer, and software
issues
• Built long-term customer relationships resulting in high retention and referral rates
Company industry:
Telecommunications
Job role:
Sales

Education

معهد بئر حسن الفني

January 2025

January 2025

Higher diploma, ادارة وتنظيم

Lebanon

معهد بئر حسن القني

January 2025

January 2025

Bachelor's degree, إدارة وتسويق

Lebanon

Skills

Management
Expert
Management
Expert
Computers
Expert
Computers
Expert
Marketing
Expert
Marketing
Expert
Business
Expert
Business
Expert
Customer Service
Expert
Customer Service
Expert
Sales
Expert
Sales
Expert
Marketing
Intermediate
Marketing
Intermediate
Management
Intermediate
Management
Intermediate
Administration
Intermediate
Administration
Intermediate
Hotels
Intermediate
Hotels
Intermediate
computer
Expert
computer
Expert
driving
Expert
driving
Expert
typing
Expert
typing
Expert
Microsoft office
Expert
Microsoft office
Expert
Teamwork
Expert
Teamwork
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Front Office
Intermediate
Front Office
Intermediate
Accounting
Intermediate
Accounting
Intermediate
Receptionist
Intermediate
Receptionist
Intermediate
Hospitality
Intermediate
Hospitality
Intermediate
Hotel Management
Intermediate
Hotel Management
Intermediate
Sales Representatives
Intermediate
Sales Representatives
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
EXECUTIVE INFORMATION SYSTEMS
Intermediate
EXECUTIVE INFORMATION SYSTEMS
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SUPERVISION
Intermediate
SUPERVISION
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Certifications
BT3 — Sales & Public Relations
TS2 — Business Administration & Marketing
Licence Technique (LT) — Business Administration

Hobbies and interests

video game