Ali El Natout MBA

I help CEOs turn strategy into measurable results. Advise on strategy execution, digital transformation, and operational excellence. Help organizations move from stalled projects to measurable growth.

• Spearhead formulation and execution of PMOs strategic vision, focusing on AI implementation, digital transformation, and change management projects across Medica in UAE, KSA, and Lebanon.
• Define PMOs mission, objectives, and KPIs, integrating digital transformation metrics for measuring project success.
• Establish and maintain project management methodologies, standards, processes, and policies tailored to digital transformation initiatives.
• Oversee organizations AI and digital transformation project portfolio, prioritizing initiatives and allocating resources.
• Collaborate with stakeholders to identify, evaluate, and select digital transformation projects aligned with business objectives.
• Provide visionary leadership, coaching, and mentorship to PMO team, fostering a culture of excellence in digital transformation project management.
• Drive change management initiatives related to digital transformation practices, methodologies, and organizational processes.

Key Transformative Projects:
 Implemented AI chatbot on company site, enhancing internal communication and productivity.
 Introduced advanced ticketing system, revolutionizing customer care function and increasing satisfaction.
 Optimized operational processes through strategic analysis, resulting in improved performance metrics.
 Developed HR policies and procedures with digital tools, fostering a culture of efficiency and innovation.
 Reengineered supply chain operations with digitalization, strengthening competitive edge.
 Revamped CRM system for seamless customer relationship management.
 Redesigned finance processes to align with organizational restructuring, driving greater efficiency.
 Developed comprehensive reporting system with advanced analytics, setting new standards for financial governance and strategic planning.

Responsibilities
• Ensure efficient execution of projects by establishing and maintaining project and change management standards, processes, and best practices, optimizing resource utilization to achieve strategic objectives.
• Play an active role in the development of company policies and procedures, incorporating effective checkpoints and balances for delivering high-quality services and products.
• Evaluate the business operating model, optimizing it while addressing areas of improvement.
• Execute improvement initiatives within corporate processes, collaborating with the IT team to implement and test automation.
• Research and identify ongoing improvement opportunities, with a particular focus on compliance standards and quality assurance management.
• Implement quality metrics and reporting mechanisms to monitor compliance with the FDC compliance plan, identifying gaps and initiating necessary action plans.
• Continuously monitor, follow up, and ensure the execution of action plans with concerned stakeholders.

Responsibilities
• Led the change management consulting team for a Saudi Ministry digital transformation project.
• Applied change management processes and tools to create a strategy supporting the adoption of the changes required by the project (ADKAR Model).
• Collaborated with team leaders and project managers on project-related initiatives, holding regular meetings to review project status, identify issues, work toward resolution, and maintain project plans.
• Coordinated project resources, with a focus on team members and support departments.
• Maintained project records, including meeting minutes, activity reports, and meeting agendas.
• Monitored progress against plans and schedules, identifying and resolving problems and updating project plans as needed.
• Oversaw and managed project communication efforts, including writing and disseminating project communications, conducting regular project status calls, and responding to team members communications.
• Supported the design, development, delivery, and management of communications.

Responsibilities
• Managed the Procurement and Contracts Administration Departments efforts in analyzing and interpreting data to enhance fact-based decision-making through periodic reports.
• Designed the framework for creating, managing, and completing projects, aligning them with the designated transformation objectives.
• Established and updated organizational processes, procedures, and systems.
• Recommended strategic process enhancements in sourcing and contracting processes by identifying, analyzing, and interpreting sourcing trends and patterns.
• Introduced process automation to various supply chain processes, resulting in increased efficiency.
• Developed, designed, and monitored key performance indicators (KPIs), leading to enhanced employee efficiency, and improved internal customer satisfaction.
• Implemented a digital transformation project for warehouse and inventory processes, resulting in standardized system-based transactions and optimal performance.

Responsibilities
• Managed the successful conclusion of the project, providing leadership, managing risks, monitoring finances, and ensuring that each project phase starts and ends on schedule.
• Developed Human Resources & Procurement manuals, including organizational charts, policies, processes, procedures, and authority matrices.
• Created the standard operating procedure (SOP) manual covering production, packaging, and distribution functions.
• Monitored sales plans and targets and ensured their achievement.
• Managed the hiring and training process of employees.
• Ensured that all HSEQ procedures are applied.
• Analyzed financial data, identified growth opportunities, and generated management reports for shareholders.
• Monitored customer satisfaction reviews and feedback.

Responsibilities

• Enhanced the construction operational system by implementing continuous process improvement, resulting in increased efficiency and effectiveness.
• Provided support and guidance to project directors to ensure the effective implementation of Quality Management System requirements.
• Followed up with all QMS representatives on projects to resolve observations or nonconformities raised by internal or external audits.
• Developed and supervised the executive management report for the division manager regarding all construction projects.
• Managed the hiring process for all QMS representatives/engineers to ensure readiness and deployment of the QMS on new projects.

Responsibilities

• Led corporate transformation projects by applying a project management framework to ensure objectives and targets were met within defined plans and budgets.
• Managed and controlled organizational business processes, resulting in
improvements in the Human Resources, Finance, and Procurement
departments.
• Developed the Group HR policies, procedures, forms, and transformed the
existing administration department into a Human Resources department.
• Transformed new HR processes into a solution and ensured its integration into the existing ERP.
• Captured the restructuring of group organizational charts, emphasized recommendations, and maintained governance between the departments.
• Conducted root-cause analysis on user-raised complaints regarding process or system deficiencies.
• Developed key performance indicators (KPIs) across process models and identified resource bottlenecks and process weaknesses, resulting in better
process execution.
• Managed the project of registering fixed assets within the scope of
machinery, equipment, and vehicles of the group across KSA, resulting in accurate data capture for better monitoring and control by management.
• Managed the CEOs management report for the group.

Responsibilities

• Developed and updated the companys policies & procedures.
• Implemented continuous process improvement in the Human Resources, Finance, and Procurement departments.
• Developed jointly with KPMG all business processes, gathered the requirements, and developed the process mapping of the AS - IS and TO - BE during the ERP implementation project.
• Developed and maintained the organizational charts.
• Developed the company salary scale, competency dictionary, Job family dictionary & job descriptions.