Assistant Underwriter
Qatar General Insurance and Reinsurance
مجموع سنوات الخبرة :19 years, 11 أشهر
Examining insurance proposals
❖ Collecting background information and assessments of risk
❖ Writing quotes and negotiating the terms with brokers and clients
❖ Determining premiums
❖ Deciding the wording of policies
❖ Preparing insurance policy terms and conditions
❖ Liaising with insurance brokers and customers.
❖ Deciding whether the risk should be shared with a re-insurer
❖ Dealing with re-insurance and re-insurance brokers
Qatar General Insurance and Reinsurance, Doha, Qatar - Client Relationship Supervisor - June
Guarantee customer satisfaction by developing strong relationships with clients and solving
their issues in a timely manner.
❖ Manage customer accounts and maintain business documents.
❖ Provide accurate and appropriate information in response to client inquiries.
❖ Educate clients about products and services available and help them select the best services
based on their needs.
❖ Supervise a team of 3 in order to ensure proper protocol is being followed.
❖ Oversee marketing campaigns and identify potential areas for growth.
❖ Perform extensive market research on new products from outside manufacturers.
❖ Set up regular meetings with clients to follow-up on customer experience and ensure quality
control.
In charge of advising students register for exams and courses necessary for their academic
level.
❖ Well informed about all courses and exams given at the institute in order to best provide
advisory services.
❖ Advised students about UK education curriculum and requirements as a part of the Education
UK team.
❖ Represented the council at external events in order to provide information about services
provided and answer inquiries.
❖ Resolved customer conflicts in a professional, knowledgeable and sympathetic manner.
❖ Assisted with training new hire employees and showing them how to navigate through
systems and programs that advisors use on a daily basis.
Greet clients over the phone and inquire into their purpose of calling and make note of
information.
❖ Introduced new products and services provided by the bank.
❖ Well informed about products and services in order to provide clients with information asked
for.
❖ Assist clients through online and phone banking problems.
❖ Instruct clients about security concerns regarding their accounts and online transactions.
❖ Provide clients with information on account status and check / instrument clearance.
Worked with the project team, promoting services and events sponsored by the council.
❖ Assisted students in enrollment and registering them into the system, keeping in mind the
most suitable courses for them.
❖ Handled corporate registration and student attendance.
❖ Supported librarian in informing students about choosing and looking for books using the
library’s computer system.
Related Courses: Principles and Practices of Marketing, Marketing Theory, Consumer Behavior, Marketing research, Branding and Communication, Product Policy and Innovation, Leadership and Research Methods. Chartered Insurance Institute Cert. CII
Related Courses: Personnel Management, Business Management, International Management, Business Law, Macroeconomics, Statistics, Marketing, Services Marketing, Marketing Strategy, Strategic Management and Sales Management.
