Ali Ismail, Account Specialist

Ali Ismail

Account Specialist

Vevoria.com

Location
Lebanon
Education
Bachelor's degree, Information and Communication Technology
Experience
18 years, 2 Months

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Work Experience

Total years of experience :18 years, 2 Months

Account Specialist at Vevoria.com
  • Lebanon - Beirut
  • April 2013 to January 2017

- Creating and adding to the strategic business decision.

- Designing and applying solutions to complex matters.

- Negotiating with vendors, suppliers and business partners to create the best suitable integrations.

- Directing the customer support team to best approach with customers and related servicing issues.

- Following up on every aspect to ensure proper solutions are in place and running as supposed to.

Business Consultant at Free Lancing
  • Lebanon - Beirut
  • January 2009 to March 2013

Preparing strategic business development plan. Sourcing, evaluating, and negotiating third party management contracts. Exercising good judgment in assessing risks and rewards of new business opportunities. Understanding competitive landscape and potential demand from various market participants. Planning, designing and practicing innovative business plans and software solutions. Consultation on web design, E-Commerce. online marketing and SEO optimization.

Technical and Sales Consultant at QATAR NETWORKS & COMMUNICATIONS.
  • Qatar - Doha
  • January 2007 to January 2008

Responsible of networking and communication products and services. Providing customers with the information they need to make the right choice and with technical support. Solving people's problems, which can be challenging, and learning about new technologies are the most enjoyable aspects of the work, not to mention ' that keeping track of what is available in the fastest changing industry in the world is always a challenging motivation to achieve the best. Also, I had the opportunity to deal with some major network players such as BlackBox ® and Fojicura ®

Product Manager at VISP
  • Lebanon - Beirut
  • January 2005 to January 2007

Managed all operational and business aspects of a successful Product Line; scope of responsibility encompasses setting strategic direction regarding potential investment considerations as well as handling financial management and network installations. Worked with potential and current customers to select right programs and products.

Technical Account Manager at XMEDIA TECHNOLOGIES
  • Lebanon - Beirut
  • January 2003 to January 2005

Ensured the timely resolution of technical and business issues in support of the sales process for key clients; visited customers, providing onsite consulting on networked software deployments and network license management. Fostered strong working relationships with all levels of customers, vendors, and senior management to devise solutions to client issues. Prepared and delivered presentations to senior- and executive-level management regarding the company’s network deployment and licensing technologies.

Trainer and Teacher at MABARAT SCHOOL
  • Lebanon - Bekaa
  • January 2002 to January 2003

Implemented a system for training the teachers on computing and integration of Information technologies with educational systems. Also, I taught Computer and English courses to the students ranging from sixth grade to ninth grade.

System Engineer at NetCenter
  • Lebanon - Beirut
  • January 2001 to January 2002

I was responsible of consisting of identification and quantification of system goals, creation of alternative system design concepts, performance of design trades, selection and implementation of the best design, verifying that the design is properly built and integrated, and post-implementation assessment of how well the system meets (or met) the goals.

System Administrator at NetCenter
  • Lebanon - Beirut
  • January 1999 to January 2001

Ensuring that networks, systems and services are available to users and that information is processed and transferred correctly, preserving its integrity. Monitoring compliance with policies which apply to the systems.

Hardware/Software Technician at NetCenter
  • Lebanon - Beirut
  • January 1998 to January 1999

Hardware Installation, Software Installation, Computer and Networks Maintenance/Troubleshooting.

Education

Bachelor's degree, Information and Communication Technology
  • at Open University
  • May 2013
Diploma, English literature
  • at Lebanese University
  • January 2005
High school or equivalent, Humanities and Literature
  • at SHS
  • January 2003

Specialties & Skills

Writing
Problem Solving
Networking Concepts
Planning
Creative Vision
Front and Backend Development
PROBLEM SOLVING

Languages

Arabic
Expert
English
Expert