customer services representative
AXA INSURANCE
Total years of experience :11 years, 10 Months
Interact with customers and receiving their inquiries and requests.
keep our customer supdated with newest products and services at the time of renewal.
Issue policies and create quotes to all kind of insurance services(Motor, Medical, Travel, Home,
Personal accident coverage, Motorbike).
Followup with customers on monthly basis by sending renewal notices and phone calls.
Up and cross selling the latest services to enhance companies portfolio.
• Serving customers over the counter (deposits, withdrawals, fund transfers)
• ATM teller : processing credit card transaction and deposits made in the ATM through the system.
• Cheques scanning and authorizing “BCTS”.
AMAUniversity, Bahrain 1 April 2010 - 13 April 2014 Bachelors in Business Informatics Diploma gained
University of Bahrain 2009-2010 BS Accounting (Diploma gained)
Modern Institute 2005 - 2009
29th 2008 • Under Pressure, Collecting money from all linked Branches, Enthusiastic, and Dealt with customer's problems, excellent relationship with Customers and Colleagues, and hard worker. • Liaise with other agencies, organizations and groups. Volunteer and Appreciation Certificate:
Isa Town High School 2005-2007 Secondary School Leaving Certificate
April 27, 2005: ALI HUSSAIN YUSUF ALJISHI • Appreciation and thanking Certificate for participating in First Environmental Festival under the title "Environment in My Country", Kingdom of Bahrain. • Contributed in First Environmental Festival Competition for designing an artistic work under the title "Environment in My Country", Kingdom of Bahrain.
November, 2003: • Certificate Alexandria International Museum of Children's Art, Egypt. • Certificate Art of Taekwondo, Red Belt, Bahrain.
October 1 -December 10, 2001: • Honor ship Art Certificate, National Guard High Qualification, Bahrain. • Appreciation and thanking Certificate for participating in School Art activities, Bahrain.
Extra tuition applicable to High School and University subjects W ORK E XPERIENCE ( CONCURRENT WITH STUDIES) Currently working in Citibank as a "Teller" October 6 2012 - Present • Serving customers over the counter (deposits, withdrawals, fund transfers) • ATM teller: processing credit card transaction and deposits made in the ATM through the system. • Cheques scanning and authorizing "BCTS". Worked at Life Telecom as an " Account Manager" July 25 2012 - October 4 2012 • Marketing and selling security equipment's cameras, Alarms and software programs to under establishment companies (database, website, marketing Medias and servers) • Marking the brand name in Bahrain establish customer base for the company locally and internationally. • Coordinating and siting appointment to meet client and companies to the sales team. Worked at Tamkeen (distress companies support program) as a " Site visit officer and applications reviewer "