Senior IT Consultant Freelance
DMZ
Total years of experience :17 years, 11 Months
Analyzing a company's IT system and infrastructure
Diagnosing IT system problems, inefficiencies, and weaknesses
Planning a timeline for completion of projects
Implementing a technological solution to meet business needs
Providing advice on technology best practices
Clarifying a client's system specifications, understanding their work practices and the nature of their business
Monitoring the success of IT solutions
Organizing training for user’s staff to use the new IT system and other consultants
Determining information system requirements and defining project objectives
Making recommendations, such as suggesting appropriate hardware, software
Designing, installing new systems and software, and fixing any issues that arise
Preparing documentation and presenting progress reports to customers
Being involved in sales and support, and where appropriate, maintaining contact with client organizations
Manage projects on the installations performed for current and new stores
Rollout Microsoft Dynamics Navision Business Central Project
Implement RFID Solution, Oracle Retail ERP (ORPOS, RMS, WMS, SIM, MOM, ER)
Responsible for the infrastructure, applications, and operations of servers,
network, desktops, Point-Of-Sale computer systems, and numerous IT services,
equipment, and system for corporate offices and multiple retail store locations
Manage 40 + Windows Server 2008/2012/2016 servers including deployment,
hardware, software troubleshooting, and performance monitoring
Infrastructure management: Ensure all IT Services are 24x7 operational and
data center equipment are functional and running all-time
Administer of AD, DNS, DHCP and FTP, group policies Sophos antivirus Servers
Manage the help desk staff and activities associated with the identification,
prioritization, and resolution of reported problems using best practices and
ticketing systems
500 + Manage IT devices and monitor all installed systems and infrastructure
Oversee and administer a variety of IT products and services including,
Controllers & Access Points, Avaya VoIP telephones, People Count System,
Attendance machine, CCTV camera, Security system
Provide windows administration, deploy Microsoft updates and security
patches via SCCM
Ensure security of data, network access and backup systems
Train users for new technology, application or modified functionality
IT Procurement: Deal with vendors, suppliers, ISPs, Contracts
Provide business team with required report
Server administrator Windows 2003, MS Exchange, ISA, FTP, DNS, DHCP, SQL
Manage mailboxes and distribution groups, performed maintenance,
performance monitoring, and troubleshooting for MS Exchange 2003 server
Create user accounts and performing access control
Maintain camera PBX and physical security systems
Build servers for production and test environments following strict build procedures
Troubleshoot server and computer hardware issues and work with service
providers to facilitate
Maintain ERP software’s and handle SQL and MySQL DB
Antivirus updating and Maintenance of Server and client modules
Handle the Hardware Firewall configuring, adding policy, create rules, VPN policy
Maintain both ADSL and Leased line connection in the firewall
Order or buy computer systems and liaise with purchase and supplies department
Install and configure computer hardware, software, systems, networks, printers and
scanners
Handle daily technical support activities on desktop support, data network
Setup desktop computers and peripherals and test network connections
Install and test desktop software applications and internet browsers
Setup computers and install software for various applications and programs
Interact with staff on desktop problems and their resolution
Network and connect computers within organization to better communication
Maintain computer peripheral devices like printers and resolve associated problem
Install and configure hardware and software components to ensure usability
Troubleshoot hardware and software issues
Repair or replace damaged hardware
Maintain hardware and software inventory
Upgrade the entire system to enable compatible software on all computers
Install and upgrade anti-virus software to ensure security at the user level
Conducting daily backup operations
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