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Omar AL Kaissi, Digital Marketing

Omar AL Kaissi

Digital Marketing·FREELANCE

Lebanon

High school or equivalent, Information Technology and Computing

Work experience

Total years of experience: 15 years, 4 months

Digital Marketing

January 2013 - Present

FREELANCE

Beirut, Lebanon

January 2013 - Present

• Manage organizations website
• Optimize content for the website and social networking channels such as Facebook, Twitter,
Instagram, Google Plus, etc
• Track the website traffic flow and provide internal reports regularly
• Fix any error in online content and arrange webinars and webcasts
• Attend networking events and product launches.
• Identify new digital marketing trends and ensure that the brand is in front of the industry
developments.
• Edit and post content, videos, podcasts, and audio content on online sites.
• Promote companys product and services in the digital space.
• Execute social media efforts to improve KPIs, likes, shares, tweets, etc.
• Creating and executing SMS, and email-based marketing campaigns.
Company industry:
Media Production

Digital Solutions Specialist

January 2013 - Present

FREELANCE

Beirut, Lebanon

January 2013 - Present

• Manage organizations website
• Optimize content for the website and social networking channels such as Facebook, Twitter,
Instagram, Google Plus, etc
• Track the website traffic flow and provide internal reports regularly
• Fix any error in online content and arrange webinars and webcasts
• Attend networking events and product launches.
• Identify new digital marketing trends and ensure that the brand is in front of the industry
developments.
• Edit and post content, videos, podcasts, and audio content on online sites.
• Promote companys product and services in the digital space.
• Execute social media efforts to improve KPIs, likes, shares, tweets, etc.
• Creating and executing SMS, and email-based marketing campaigns.
Company industry:
Media Production

Web developer

December 2022 - January 2023

Sleep Comfort Lebanon

Beirut, Lebanon

December 2022 - January 2023

• Designing user interfaces and navigation menus.
• Writing and reviewing code for sites, typically HTML, XML, or JavaScript.
• Integrating multimedia content onto a site.
• Testing web applications.
• Troubleshooting problems with performance or user experience.
Company industry:
Home & Office Furniture

Store Manager

January 2022 - January 2023

Biodistrict

Beirut, Lebanon

January 2022 - January 2023

• Promotes cross training to optimize workforce, ensures functional coverage, reduce labor
costs, and supports succession planning.
• Manage and maintain labor and operating costs in accordance with budgets and strategic goals.
• Oversees the hiring and training of facility personnel. Works with Human Resources to seek
out ways to motivate and develop employees.
• Performs other duties as assigned.
Company industry:
Supermarket

Operation Manager

January 2021 - April 2022

Saab Petroleum

Beirut, Lebanon

January 2021 - April 2022

• Promotes cross training to optimize workforce, ensures functional coverage, reduce labor
costs, and supports succession planning.
• Manage and maintain labor and operating costs in accordance with budgets and strategic goals.
• Oversees the hiring and training of facility personnel. Works with Human Resources to seek
out ways to motivate and develop employees.
Company industry:
Crude Petroleum & Gas Extraction
Job role:
Management

Operation Manager

January 2019 - January 2020

FRMS Factory

Jeddah, Saudi Arabia

January 2019 - January 2020

• Oversees all employee management, while being a champion for safety at the facility.
• Enforces all company policies, including safety, production, quality, sales, human resources,
customer service and accounting policies.
• Monitors the facilitys equipment needs and ensures that the technical team is working to keep
the companys equipment and physical facility are properly maintained.
• Understands the technical aspects of the facilitys manufacturing processes so as to provide
support to departmental personnel.
Company industry:
Manufacturing

IT Manager

June 2018 - June 2019

Golden Group

Jeddah, Saudi Arabia

June 2018 - June 2019

• Running regular checks on network and data security
• Identifying and acting on opportunities to improve and update software and systems
• Developing and implementing IT policy and best practice guides for the organization
• Designing training programs and workshops for staff
• Conducting regular system audits
• Running and sharing regular operation system reports with senior staff
• Overseeing and determining timeframes for major IT projects including system updates, upgrades,
migrations and outages
• Managing and reporting on allocation of IT budget
• Providing direction for IT team members
• Identifying opportunities for team training and skills advancement
Company industry:
Military & Defense

IT Specialist

June 2017 - June 2018

Al-Graphy Company

Jeddah, Saudi Arabia

June 2017 - June 2018

• Assess infrastructure on a regular basis to ensure it continues to meet necessary demands
• Manage daily operations of the IT department
• Develop new strategies and IT procedures to increase efficiency, enhance workflow and improve
customer satisfaction
• Coordinate the needs of in-house IT experts and remote employees, vendors and contractors
• Protect customer data from outside infiltration through encryption, secure data storage and other
necessary means
• Assist with the installation of new hardware and software and help train employees on its use
• Manage and oversee departmental quotas
• Offer suggestions for possible upgrades and changes within the IT department
Company industry:
Marketing

IT and Logistics Officer

January 2017 - December 2017

Coffee Culture

Jeddah, Saudi Arabia

January 2017 - December 2017

• Serving existing accounts, and establishing new accounts by planning and organizing daily
work schedule to call on existing or potential sales outlets
• Adjusting content of social media presentations by studying the type of the costumers.
• Focusing IT efforts by improving the website, and social media posts.
• Keeping management informed by submitting activity and results reports, such as daily call
reports, weekly work plans, and monthly analysis.
Company industry:
Sales Outsourcing

IT and Reporting Officer

January 2017 - December 2017

Coffee Culture

Jeddah, Saudi Arabia

January 2017 - December 2017

• Serving existing accounts, and establishing new accounts by planning and organizing daily
work schedule to call on existing or potential sales outlets
• Adjusting content of social media presentations by studying the type of the costumers.
• Focusing IT efforts by improving the website, and social media posts.
• Keeping management informed by submitting activity and results reports, such as daily call
reports, weekly work plans, and monthly analysis.
Company industry:
Sales Outsourcing

PR and Marketing coordinator

June 2015 - June 2017

Union of Relief and Developmental Associations-

Beirut, Lebanon

June 2015 - June 2017

• Designing and executing strategic marketing initiatives alongside outreach to media outlets in
order to increase participation rates and for the organizations work to gain recognition.
• Managing social media channels and outreach, developing and implementing marketing
materials
• Making sure the servers are working properly and covering hardware and software
maintenance for computers, laptops, and phones in the organization
Company industry:
Non-profit Organization

"Project Manager"–

December 2016 - January 2017

Malaysian Governmental Project,

Kuala Lumpur, Malaysia

December 2016 - January 2017

• Coordinating all project steps
• being 24\7 with the Malaysian Governmental Delegation: visiting Syrian refugees camps,
physiological social support for kids and widows, and doing women empowerment sessions for
widows
• taking off all financial issues that is related to the project
• monitoring the progress of building physiological social support center and football court
• evaluating and reporting step by step to the governmental delegation
Company industry:
Non-profit Organization

Branch Manager–

March 2011 - June 2015

Fakhani Supermarket

Beirut, Lebanon

March 2011 - June 2015

• Responsible for ensuring high gross profit, proper inventory management, store activities
• Responsible for achieving greater sales
• Plans and prepares work schedules and assigns employees to specific duties.
• Ensure all reports, such as purchase, inventory and sales, are accurate and timely available.
• Orders goods or prepares requisitions to replenish goods on hand.
• Monitor and verify vendor activity in store.
• Ensure all store employees are trained properly through continuously training workshops
• Coordinates sales promotion activities.
• Supervise employees in sales, taking of inventories, reconciling cash.
• Perform banking functions such as cash counting and deposit.
• Inventory control-record all purchases at retail and compare to physical counts.
• Perform all shift duties as required.
Company industry:
Business Support Services

Salesman

January 2013 - January 2014

Sukkar Elevator Association

Beirut, Lebanon

January 2013 - January 2014

• Help customer make selections by building customer confidence; offering suggestions and

opinions, and prepare the contract draft, to be reviewed by the manager.
Company industry:
Electrical Engineering

Education

(Arab Open University)

January 2015

January 2015

High school or equivalent, Information Technology and Computing

Lebanon

(Arab Open University)

January 2015

January 2015

High school or equivalent, Information technology

Lebanon

Skills

ADVERTISING CAMPAIGNS
Intermediate
ADVERTISING CAMPAIGNS
Intermediate
DATA SECURITY
Intermediate
DATA SECURITY
Intermediate
AUDITING
Intermediate
AUDITING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
INTUITIVE NAVIGATION
Intermediate
INTUITIVE NAVIGATION
Intermediate
HTML SCRIPTING
Intermediate
HTML SCRIPTING
Intermediate
EXTENSIBLE MARKUP LANGUAGE XML
Intermediate
EXTENSIBLE MARKUP LANGUAGE XML
Intermediate
JAVASCRIPT PROGRAMMING LANGUAGE
Intermediate
JAVASCRIPT PROGRAMMING LANGUAGE
Intermediate
Microsoft Excel
Expert
Microsoft Excel
Expert
Management
Expert
Management
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Sales Representatives
Expert
Sales Representatives
Expert
Project Management
Expert
Project Management
Expert
Customer Service
Expert
Customer Service
Expert
Business Development
Intermediate
Business Development
Intermediate
Sales
Expert
Sales
Expert
Teamwork
Expert
Teamwork
Expert
Negotiation
Expert
Negotiation
Expert
Marketing
Intermediate
Marketing
Intermediate
Administration
Expert
Administration
Expert
Accounting
Intermediate
Accounting
Intermediate