Ali Al-Shaks, Team Leader

Ali Al-Shaks

Team Leader

Gulf International Bank

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Marketing
Experience
9 years, 5 Months

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Work Experience

Total years of experience :9 years, 5 Months

Team Leader at Gulf International Bank
  • Saudi Arabia - Riyadh
  • My current job since June 2016

Ensuring that staff are motivated, monitored and measured in line with company
targets and performance standards. Responsible for making sure that any gaps in
Performance or quality are quickly identified and addressed. Producing accurate
reports on team performance for senior managers.

Store Agent at Gulf International Bank
  • Saudi Arabia - Riyadh
  • November 2014 to June 2016

Provided a full range of customer services, account management, and financial services for the retail physical network. Also, provided loans and credit cards for the existing clients. Finally, I answered general questions about all services and banking products.

Education

Bachelor's degree, Marketing
  • at king Fahd University of Petroleum and Minearals
  • July 2014

Specialties & Skills

Customer Service
Digital Marketing
Marketing Mix
Marketing Communications
Fast typing
Focus group and marketing research.
Confident communicator, negotiator and decision maker.
Computer base knowledge (Microsoft Office, CRM and SPSS).
Broad knowledge of account management and client expectation
conduct and implement a 360 campaign
Team leadership skills.
sales forcasting
conduct a proffesional quantitave reaserch ( surveys & spss) and a qualtitave reaserch(focus groups)

Languages

English
Expert
Arabic
Expert

Hobbies

  • Reading books ( mostly non-fiction and business books)
  • Watching football (especially the premiere league)