Customer Service Representative
MTC Touch
Total years of experience :9 years, 9 Months
- Determines requirements by working with customers.
- Answers inquiries by clarifying desired information, researching, locating, and providing information.
- Resolves problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, escalating unresolved problems.
- Fulfills requests by clarifying desired information; completing transactions; forwarding requests.