Ali Meselmani, Branch Manager

Ali Meselmani

Branch Manager

Mirage Travel and tourism

Location
Saudi Arabia
Education
Diploma, Ticketing & Reservation
Experience
18 years, 0 Months

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Work Experience

Total years of experience :18 years, 0 Months

Branch Manager at Mirage Travel and tourism
  • Saudi Arabia - Jeddah
  • My current job since January 2016

Daily follow up with the staff regarding their corporates .

partial follow up with payments

Handling the VIP customers

Monthly, reporting for the GM and sales department of our sales performance, our challenges, the corporates payments schedules and if there is any specific issues .

Corporate Travel Coordinator at Mirage Travel and tours
  • Saudi Arabia - Jeddah
  • May 2012 to January 2016

Handling corporates with all their flights bookings for all their purpose's ( business / tourism / family vacations)

I was handling different types for companies some of them are small companies and some are leading companies in the kingdom, so we coordinate with every travel coordinator on those companies using the official channels to assist with their business travels and the employers annual vacations and in their personal trips as well.


Giving special care for the top management of every company by giving them more advantages like issuing their boarding pass if possible and checking if there is any extra services we can get for them with each trip.

Travel Consultant at Lena Tours
  • Lebanon - Beirut
  • January 2012 to May 2012

Helping the customers with all their travel needs ( hotel bookings, air tickets, transportations and excursions)


Handling incoming passengers : we were handling the incoming passengers as we were working as a supplier for our partners in the region and some other travel agencies from GCC.


Handling the local hotels section in our mother company's online bookings website.

Tour Operator at Planet World Travel
  • Lebanon - Beirut
  • February 2010 to January 2012

Assisting all our customers with their flights and hotel bookings all around the world .


Arranging school trips packages from A-Z :

Flight bookings - Accommodation - Transfers -Visas - excursions

Ticketing & Reservation Counter Staff at Abtico Travel & Tourism
  • Lebanon
  • June 2008 to January 2010

 Effectively handles customer needs by efficiently managing the ticketing and sales reservations for this travel company.

Sales Professional (evenings) at Holiday Ownership International, Antilias, Lebanon
  • Lebanon
  • February 2008 to May 2008

 Successfully sells vacation ownership products.
 Meets with potential customers and describes product advantages and details.

Ticketing & Reservation Sales Counter Stuff(days) at Osama Kaissi Travel, Beirut, Lebanon
  • Lebanon
  • February 2008 to May 2008

 Effectively handles customer needs by efficiently managing the ticketing and sales reservations for this travel company.

Assistant Manager at Zayat Company, Beirut, Lebanon
  • Lebanon
  • January 2007 to December 2007

 Handelles all customer needs and orders and complaints.

Ticketing & Reservation Counter Staff Trainee at CTT (Commodore Travel & Tours), Beirut, Lebanon
  • Lebanon
  • January 2006 to June 2006

handles customer needs by efficiently managing the ticketing and sales reservations for this travel company.

Ticketing & Reservation Counter Staff Trainee at Sogetour, Beirut, Lebanon
  • Lebanon
  • January 2004 to March 2004

handles customer needs by managing the ticketing and sales reservations for this travel company.

Education

Diploma, Ticketing & Reservation
  • at CIS Collage
  • April 2004

Specialties & Skills

Amadeus
Microsoft PowerPoint
Vacation
Ticketing
Computer skills: MS Office, Excel, Word, PowerPoint, Internet, World Span, Saber, Galileo and others

Languages

Arabic
Expert
English
Expert

Hobbies

  • Soccer
    I am so interested on football since its my childhood first hoppy , I used to play with local teams then I was at the high school team as well . And now on we organize some football playing days for our staff