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Ali Mohammed Ali, Logistics & Operations Head acting (Supply Chain Manager)

Ali Mohammed Ali

Logistics & Operations Head acting (Supply Chain Manager)·Raqtan Food Services & Equipment’s

Saudi Arabia

Master's degree, Business Administration

Work experience

Total years of experience: 15 years, 1 months

Logistics & Operations Head acting (Supply Chain Manager)

January 2024 - Present

Raqtan Food Services & Equipment’s

Jeddah, Saudi Arabia

January 2024 - Present

• Spearhead logistics infrastructure projects, achieving exceptional delivery efficiency through strategic team leadership and process enhancements.
• Develop and execute comprehensive risk management strategies, significantly minimizing project risks while ensuring adherence to QHSE standards.
• Champion cost-saving initiatives that optimize overhead expenses, simultaneously boosting supply chain performance and operational effectiveness.
• Oversee project budgets, timelines, and performance metrics, ensuring alignment with organizational goals and driving continuous improvement in supply chain operations.
• Leverage data-driven insights to inform decision-making and foster collaboration across departments for seamless supply chain integration.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Warehouses & Operations Manager

January 2019 - January 2024

Raqtan Food Services & Equipment's,

Jeddah, Saudi Arabia

January 2019 - January 2024

• Spearheaded the design and implementation of optimized warehouse layouts, significantly enhancing inventory management and operational efficiency.
• Achieved a remarkable 96% improvement in product flow and reduced handling times through strategic layout adjustments.
• Developed and enforced comprehensive standard operating procedures (SOPs) and compliance frameworks, effectively mitigating project risks by 97%.
• Ensured strict adherence to Quality, Health, Safety, and Environmental (QHSE) standards, fostering a culture of safety and compliance.
• Streamlined budgeting and forecasting processes, enhancing financial organization and supporting strategic decision-making in supply chain operations.
• Leveraged data-driven insights to optimize inventory levels and reduce costs, aligning with overall supply chain objectives.
Company industry:
Retail & Wholesale
Job role:
Hospitality and Tourism

General Inbound & Inventory Supervisor

September 2015 - January 2019

Raqtan Food Services & Equipment’s

Khobar, Saudi Arabia

I found this job using Bayt.com

September 2015 - January 2019

- Oversaw and optimized inventory management processes, ensuring accurate stock levels for effective purchase planning, promotions, and marketing initiatives, leading to a 96% improvement in operational efficiency.
- Directed procurement activities, collaborating with suppliers to resolve material discrepancies and enforce strict quality controls, minimizing project risks by 97%.
- Enhanced operational performance by streamlining stock turnover, identifying obsolete items, and reducing costs through targeted inventory management practices.
- Implemented inventory tracking systems and developed detailed reports, providing senior management with insights that supported data-driven decisions on stock levels and procurement strategies.
- Collaborated with cross-department teams to ensure timely and accurate stock deliveries, improving customer satisfaction and reducing inventory discrepancies by 95%.
Company industry:
Hospitality & Accomodation
Job role:
Logistics and Transportation

Demand Planner

October 2014 - August 2015

Zonik ( Digital Electronics and Solutions & Development )

Khobar, Saudi Arabia

October 2014 - August 2015

• Led the creation of innovative demand planning strategies, achieving exceptional forecasting accuracy through advanced analytics and market insights.
• Fostered collaboration among sales, marketing, and supply chain teams to enhance production scheduling and inventory management, resulting in a notable decrease in stockouts and excess inventory.
• Streamlined procurement processes by aligning purchasing decisions with demand forecasts, effectively reducing waste and optimizing operational efficiency.
• Drove continuous improvement initiatives to enhance supply chain performance and responsiveness to market changes.
• Utilized data-driven insights to support strategic decision-making and align supply chain operations with overall business objectives.
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

Distribution Center Supervisor

April 2012 - October 2014

Zonik ( Digital Electronics and Solutions & Development )

Jeddah, Saudi Arabia

April 2012 - October 2014

• Supervised comprehensive warehouse operations, ensuring adherence to materials handling and security protocols, achieving a remarkable 95% boost in operational efficiency.
• Directed a diverse team of up to 30 employees, meticulously preparing and analyzing daily, monthly, and annual inventory reports, which contributed to a 90% decrease in discrepancies and enhanced accountability.
• Delivered exceptional customer service by swiftly resolving issues, leading to an impressive 85% increase in customer satisfaction, while demonstrating flexibility in working hours to meet operational demands.
• Cultivated a collaborative team environment, fostering professional development and driving continuous improvement initiatives within the distribution center.
• Leveraged data-driven insights to optimize supply chain processes and support strategic decision-making for future growth.
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

Customer Service Specialist

June 2011 - April 2012

Citi Bank

Cairo, Egypt

I found this job using Bayt.com

June 2011 - April 2012

Company Overview: Citi Bank is an American multinational investment bank and financial
services corporation
- Processed Cheque, cash and direct debit payments and withdrawals
- Provided leadership in call centre setting individual objectives, managing performance,
- Developped and motivating staff, provision of formal and informal feedback and appraisal
Setting up and maintaining customers' accounts dealing with enquiries
- Directed the development and execution of the call centre policies, systems, processes and
- Procedures to ensure consistent application and easy operations with Promoting and selling financial products and services to customers
- Ensured all reports are prepared and release relevant reports to provide management with Timely information to monitor the progress of call centre
- Managed the inbound call centre services in order to provide good superior customer service
Around the clock also operating and overseas currency tills
- Assisted in preparing the strategic plan for the services area in the call centre to achieve Business objectives and supervising reports flow maintenance
- Observed and tracking tasks through branches and other departments with Helping customers with loan and mortgage applications
- Prepared agents general daily and quality performance reports
Citi Bank is an American multinational investment bank and financial services corporation
Company industry:
Banking
Job role:
Customer Service and Call Center

Education

South Valley University

June 2014

June 2014

Master's degree, Business Administration

Egypt

GPA (percentage): 92%

GPA (percentage): 92%

South Valley university ( SVU )

June 2011

June 2011

Bachelor's degree, Accounting & Finance

Egypt

GPA (percentage): 81%

GPA (percentage): 81%

Skills

Warehousing Operations

Expert

Procurement Management

Expert

Demand Planning

Expert

Logistics Management

Expert

Supply Chain Management

Expert

Project Management

Expert

Management

Expert

Administration

Expert

Business Development

Expert

Microsoft Office

Expert

Operation

Expert

Marketing

Expert

Customer Service

Expert

Sales

Expert

operations

Expert

Attention to detail.

Expert

Strategic Planning.

Expert

Workflow analysis.

Expert

enhancing Forecasting Requirements

Expert

Fast decision making.

Expert

Problem Solving Skills

Expert

Punctuality.

Expert

Budgeting.

Expert

Warehousing Operations

Expert

Procurement Management

Expert

Demand Planning

Expert

Logistics Management

Expert

Supply Chain Management

Expert

Warehouse Management

Expert

Logistics

Expert

Inventory Management

Expert

Supply Chain

Expert

Procurement

Expert

Negotiation

Expert

SAP

Expert

Social profiles

Languages

Arabic

Native Speaker

English

Expert

French

Intermediate

Memberships

Al Fozan Group for Voluntary charity

Head of donations

May 2012

Training and Certifications

Certifications
CSCMP Supply Chain Foundations, Warehousing Operations, Demand Planning, Procurement Professional C
Sep 2025
Certificate of Specialization in Leadership and Management
Sep 2023
Certified Supply Chain Professional (CSCP)
Jul 2021 - Jul 2026
Warehouse & Inventory Management Professional Certificate
Aug 2016
Warehouse Management System (WMS)
May 2016
Certified in Production and Inventory Management (CPIM)
Oct 2015 - Oct 2020
Training of Trainers (TOT)
Sep 2011
Training
Supply Chain Management Professional Diploma
The American University in Cairo
Jan 2024

Hobbies and interests

Traveling, playing Football

- Got best employee award at Raqtan at 2016