System Engineer
Tata Consultancy Services - Other Locations
Total years of experience :8 years, 5 Months
An operations manager is a senior role which involves overseeing the production of goods and/or provision of services. It's an operations manager's job to make sure an organisation is running as well as it possibly can, with a smooth efficient service that meets the expectations and needs of customers and clients.
An operations manager is a senior role which involves
overseeing the production of goods and/or provision of
services. It's an operations manager's job to make sure
an organisation is running as well as it possibly can,
with a smooth efficient service that meets the
expectations and needs of customers and clients.
Maintaining Customer Relationship Management.
•Solving the customer problem by door step and telephonic conversation.
•Understand customer exception clearly through effective probing.
•Ensure meet set process for addressing customer queries
• Customer Relationship Management & Queries
•Effectively address customer queries by understanding chellenges faced by customer.
•Follow the learning management process to remain current and update on required skill and knowledge required for the position Support. Online or Telephonic Technical
•Work Responsibilities:-
•(Workgroup)
1) Implementing Peer to Peer Connectivity.
2) Sharing Hardware Resources.
3) Handle customer queries on inbound calls and evaluate information.
4) Essential Responsibilities, application approve basic verification done
ACADEMIC QUALIFICATION:- •