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Assitem Manager في Americana

• لبنان - بيروت
• يناير 2008 إلى نوفمبر 2012

➢ Dunkin doughnuts (Downtown): Counter
➢ Chopsticks (Downtown): Waiter
➢ City Suite ( Rawche): Head Waiter
➢ Wooden Bakery (Dekwene): Customer Service, Pastry section
➢ Costa Coffee (All braches): Lead Barista (Since 2008 till present)
➢ Naher el-founoun (vol au vent): Head waiter (opening team)


Skills/ competencies

• Ability to anticipate costumers' needs
• Impressive ability in satisfying costumers and guests
• Enthusiasm to execute outstanding customer service
• Friendly manner
• Communicate confidently with customers
• Flexible approach ( ability to be multi skilled)
• Honest and open
• Willing to team
• Ability to work within a team and individually (dependant on volume shift)
• Presentable
• Reliable/committed - delivery of shift
• Flexible/committed to be available for shifts
• Ability to engage the team
• Shows initiative
• Training class (L.A.R) Leading a restaurant