Sr. Manager QA/QC & HSE
Shaheen Automotive (pvt.) Ltd.
Total years of experience :21 years, 9 Months
• Led QA/QC teams to ensure product quality, resulting in process and product quality by Training, Self-audit, and customer audit including ISO audit, Led projects, all documentation including SOP’s.
• Implemented HSE programs, reducing incidents by 30%
• Strengthened customer relationships through enhanced satisfaction and engagement.
Overseeing the service department operations at the workshops and reception. Manage daily service activities, ensure exceptional customer experiences, and maintain high-quality vehicle maintenance and repair services. Collaborate with a skilled team to optimize service efficiency, uphold service standards, and contribute to the dealership's success.
New Project Handling. Work Standardization and Data Management. Prepare all type of Inspection support Documents. Prepare work Standardization sheet e.g (Yamazumi, SWCT Chart) Compile the data and Forward email to all concern persons. Lead the Safety, 5s & kaizan Task force oficer & Trainer. Development of Inspection instruction sheets. Circulate the engineering change information. Department Administration & events management.