Ali Nofal

-Promoted and sold vehicles from multiple leading brands in the Syrian market .
-Provided detailed consultations to customers, explaining vehicle features, performance, and financing options.
-Conducted test drives and ensured a high-quality customer experience throughout the sales process.
-Built and maintained a portfolio of loyal clients through follow-ups and personalized service.
-Coordinated with the service and delivery teams to ensure smooth handover and post-sale support.
-Stayed updated with brand promotions, inventory status, and product knowledge across all available models.
-Represented the dealership at auto shows and local marketing events to generate new leads.

- Manage the relations with the clients and the workflow.
- Develop and execute sales and marketing plans to achieve growth targets.
- Prepare the quotations and contracts for the projects.
- Organize the workflow and team members’ duties.
- Train the team members and help them to find the best customer service and technical solutions.

- Conducted professional walk-arounds and feature demonstrations, focusing on performance, handling, and brand differentiators.
- Collaborated with the technical service team to address customer concerns, explain mechanical diagnosis, and ensure smooth service experiences.
- Delivered detailed presentations on specifications, performance features, safety systems, and technological advancements of various bike brands.
- Built strong customer relationships by offering personalized service, test ride coordination, and after-sales support to enhance customer satisfaction and retention.
- Assisted clients in understanding financing options, insurance packages, warranty coverage, and service plans to support informed purchasing decisions.

-Managed client accounts and provided tailored solutions for their
electrical housing supply needs.
-Coordinated with international suppliers to ensure timely product
deliveries and compliance with quality standards.
-Assisted customers in selecting appropriate electrical products based
on technical specifications.
-Provided after-sales support, addressing technical inquiries and
resolving product-related issues.

-Managed and maintained the companys IT infrastructure, including
PCs, servers, networking devices, and enterprise applications.
-Provided technical support and troubleshooting for hardware,
software, and operating systems (Windows, Linux, macOS).
-Administered user accounts, access control, and system security
across Active Directory and Microsoft 365.
-Developed and maintained IT documentation, including system
configurations, software licenses, and asset inventories.
-Provided IT helpdesk support to employees, troubleshooting PCs,
peripherals, office software, and remote desktop issues.
-Led data backup, disaster recovery planning, and IT compliance.